Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Amandeep Kaur
Brampton,ON
Summary
Overview
1
years of professional experience
2
Certification
Work History
National Cadet Corps, NCC
Volunteer
07.2017 - 09.2020
Job overview
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Fortinos
Customer Service Representative
05.2023 - Current
Job overview
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Global Business Management Toronto, ON
Post-Baccaleurate Diploma from Business Management
University Overview
GHG Khalsa College India
Bachelor Of Science from Science
09.2020
University Overview
Skills
- Data Collection
- Call Management
- Scheduling
- Information Security
- Microsoft Word
- Microsoft Excel
- Business Development Understanding
- Staff Training
- Account Management
- Retail Sales Customer Service
- Customer Relations
- Credit Card Payment Processing
- Product Promotion
- Team Development
- Google Docs
- Schedule Mastery
- Service Standard Compliance
- Refund Processing
- Filing
- Coordination
Languages
English
Native or Bilingual
Certification
- Valid Ontario security license
- First aid and cpr certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Timeline
Customer Service Representative
Fortinos
05.2023 - Current
Volunteer
National Cadet Corps, NCC
07.2017 - 09.2020
Global Business Management
Post-Baccaleurate Diploma from Business Management
GHG Khalsa College
Bachelor Of Science from Science
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