Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AMANDEEP KAUR

Summary

Competent Customer Service Administrator offering wealth of experience in managing complex tasks and communicating with high-end customers. Expertise in completing administrative duties, troubleshooting technical issues, and organized supervisor and administrative professional with 4+ years of experience provide excellent customer service.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Sephora
10.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.

SUPERVISIOR

Claire's
09.2023 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Security Guard Officer

COMMMISSIONAIRES
07.2021 - 07.2023
  • Enhanced security measures by conducting thorough patrols and identifying potential risks.
  • Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
  • Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
  • Collaborated with law enforcement agencies to apprehend suspects and prevent criminal activities on premises.

Retail Worker

Indigo Books
07.2019 - 08.2020
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Education

High School Diploma -

Northern College At Pures
Scarbrough On
12.2019

Skills

  • Customer Service
  • Administrative support
  • Clerical duties
  • Activity Coordination
  • Problem-solving abilities
  • Written and verbal commination
  • Inventory Control

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Beauty Advisor

Sephora
10.2023 - Current

SUPERVISIOR

Claire's
09.2023 - Current

Security Guard Officer

COMMMISSIONAIRES
07.2021 - 07.2023

Retail Worker

Indigo Books
07.2019 - 08.2020

High School Diploma -

Northern College At Pures

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AMANDEEP KAUR