Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Amandeep Kaur

Surrey,BC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SLOT ATTENDANT

Starlight Casino
New Westminster, BC
06.2022 - Current
  • Trained new employees on proper use of slot machines as well as company policies and procedures
  • Provided excellent customer service to patrons of the casino, responding promptly to inquiries
  • Processed paperwork associated with slot operations such as credit slips, fill slips, jackpot vouchers
  • Monitored assigned gaming area for suspicious activity or violations of policy or procedure
  • Inspected all slot machines on a regularly scheduled basis to ensure they were operating correctly
  • Verified jackpot payouts according to established standards and procedures
  • Utilized interpersonal communication skills when dealing with customers from diverse backgrounds.

FOOD SERVICE SUPERVISOR

A&W
North Vancouver, BC
05.2021 - 07.2022
  • Conducted monthly meetings with kitchen staff to review menu changes or updates
  • Inspected equipment on a regular basis for cleanliness, functionality, and safety concerns
  • Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction
  • Analyzed financial data related to food purchases in order to identify areas where costs could be reduced
  • Maintained an organized system of inventory control to minimize waste and maximize cost savings
  • Ensured all safety regulations were met according to local health codes and standards
  • Developed innovative strategies for customer service excellence and implemented them effectively
  • Assisted in developing marketing campaigns designed to increase restaurant patronage
  • Monitored food preparation processes to ensure quality, freshness, and timeliness of meals served
  • Placed orders into POS systems and handled cash and credit transactions
  • Followed all safety and security procedures to reduce risks.

CREW MEMBER

A&W
North Vancouver, BC
06.2019 - 12.2020
  • Recommended menu items according to customer preferences and dietary restrictions
  • Restocked shelves with merchandise throughout shift
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Completed all store opening and closing procedures
  • Provided customer feedback to management
  • Cross-trained in multiple positions within the store as needed.

PRODUCTION WORKER

Pita Bread Factory
Burnaby, BC
02.2019 - 05.2019
  • Monitored production line to watch for pile-ups and jams
  • Attached identification labels to finished products for easy spotting
  • Followed detailed instructions from supervisors for daily tasks
  • Loaded and unloaded items from conveyor belts onto pallets for shipment or storage
  • Prepared products for packaging on multiple assembly lines
  • Upheld established rules and regulations to maintain compliance with safety and quality standards.

Education

EARLY CHILDHOOD EDUCATION ASSISTANT IN CHILD GUIDANCE -

Coastal College of British Columbia
Surrey, BC
07.2023

ASSOCIATE IN ARTS (A.A.) -

Capilano University
01.2021

HIGH SCHOOL DIPLOMA -

Akal Academy Balbehra
05.2018

Skills

  • Customer Experience
  • Patient and empathetic
  • Problem solving and multitasking
  • Good computer skills
  • Accurate Cash Handling
  • Cash Register Operation

Certification

  • First Aid and CPR certificate
  • Serving It Right
  • Food Safe certificate
  • ECEA certification and license

References

References available upon request.

Timeline

SLOT ATTENDANT

Starlight Casino
06.2022 - Current

FOOD SERVICE SUPERVISOR

A&W
05.2021 - 07.2022

CREW MEMBER

A&W
06.2019 - 12.2020

PRODUCTION WORKER

Pita Bread Factory
02.2019 - 05.2019

EARLY CHILDHOOD EDUCATION ASSISTANT IN CHILD GUIDANCE -

Coastal College of British Columbia

ASSOCIATE IN ARTS (A.A.) -

Capilano University

HIGH SCHOOL DIPLOMA -

Akal Academy Balbehra

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Amandeep Kaur