Amandeep Kaur
Belleville,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Domino's Pizza
05.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Followed Safety rules and regulations related to the food service industry.
- Handled cash, debit, and credit card transactions.
- Maintained High standards of customer service within high-volume, fast-paced operations
Production Assistant
Drossbach
01.2023 - 07.2023
- Collaborated with the production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using a variety of available resources.
- Worked on line that achieved 100% of quality goals while exceeding production targets by 125%.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
- Inspected equipment to verify performance and functionality, managing wear and tear.
Education
Diploma - Business
Loyalist College of Applied Arts And Technology
Belleville, ON04.2024
High School - Commerce
Nav Pargati Sen. Sec. School
Haryana, India04.2021
Skills
- Account Updating
- Complaint Resolution
- MS office expert
- Communication
- leadership
- Time management
- Organized
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Ontario Food Handling Certificate
Timeline
Customer Service Representative
Domino's Pizza
05.2023 - Current
Production Assistant
Drossbach
01.2023 - 07.2023
Diploma - Business
Loyalist College of Applied Arts And Technology
High School - Commerce
Nav Pargati Sen. Sec. School