Amandeep Kaur
Assitant store manager
Surrey,Canada
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Security Guard
Genesis
12.2022 - Current
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Assistant Store Manager
Retail Store
09.2018 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Associate of Arts - Literature, History , Psychology And Social Scienc
Alexander College
Burnaby, BC04.2020
Skills
Excellent written and Communication skills
handling complaints from customers and strong problem-solving skills to maintain the healthy relationship at the workplace
Experience in working at fast-paced environment and deliver high quality service
excellent analytic skills with the ability to analyze situations accurately and efficiently
license
First aid license and CPR
security guard license
Driver's liecnse
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Guard
Genesis
12.2022 - Current
Assistant Store Manager
Retail Store
09.2018 - Current
Associate of Arts - Literature, History , Psychology And Social Scienc
Alexander College
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