Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Amandeep Kaur

Sales & Customer Service
Brampton,ON

Summary

Service-oriented Retail Store Supervisor with more than three years of experience. Adept at product merchandising and teaching POS software. Successful at customer service and committed to increasing profits.

Overview

5
5
years of professional experience
1
1
year of post-secondary education
3
3
Certifications

Work History

Retail Store Supervisor

Excess Baggage Company
Mississauga, ON
05.2019 - Current
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.

Office Administrator

ATS Healthcare
Vaughan, ON
11.2021 - 09.2022
  • Interacted with customers by phone, email or in-person to provide information.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Delivered clerical support by handling range of routine and special requirements.
  • Edited documents to improve accuracy of language, flow and readability.

Tim Horton Supervisor

Sodexo Company
Bolton, ON
02.2021 - 11.2021
  • Carried out day-to-day duties accurately and efficiently.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Monitored company inventory to keep stock levels and databases updated.

Gas Station Attendant

Shell Gas Station
Niagara Falls, ON
08.2018 - 12.2018
  • Checked customer identification for alcohol, cigarette and lottery sales.
  • Maintained clean and orderly work station.
  • Maintained inventory of all saleable items.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.

Education

Palliative Care Nursing - Health Sciences

Niagara College
Welland, ON
05.2018 - 12.2018

Chronic Disease Management - Health Sciences

Seneca College of Applied Arts And Technology
North York, ON
01.2019 - 08.2019

Skills

    Inventory evaluation

Business planning

Sales leadership

Strategic planning

Operations management

Profit and loss management

POS systems

Staff Management

Inventory monitoring

Store planning

Bank deposit preparation

Certification

First Aid and CPR

Timeline

Lone Working

09-2022

X-ray Machine Operator

08-2022

Office Administrator

ATS Healthcare
11.2021 - 09.2022

First Aid and CPR

06-2021

Tim Horton Supervisor

Sodexo Company
02.2021 - 11.2021

Retail Store Supervisor

Excess Baggage Company
05.2019 - Current

Chronic Disease Management - Health Sciences

Seneca College of Applied Arts And Technology
01.2019 - 08.2019

Gas Station Attendant

Shell Gas Station
08.2018 - 12.2018

Palliative Care Nursing - Health Sciences

Niagara College
05.2018 - 12.2018
Amandeep KaurSales & Customer Service