Amandeep Dhariwal

Performs a variety of operational management functions such as shift manager, unit manager, security manager, staff services/wellness manager, scheduling manager, Youth Management Crisis Team and facility training manager, or other duties as required or assigned in a secure detention/custody facility setting that functions on a 24 hour a day, 7 days a week secure custody environment.

. Supports the delivery of services to youth consistent with the vision, mission statement and principles and standards of the Ministry of Children and Youth Services, Youth Justice Services Division in accordance with relevant legislation such as the Child and Family Services Act (CFSA) and Youth Justice Criminal Act (YJCA).

. Ensures a focus on gender responsive effective program delivery and positive relationship development role model with youth.

. Contributes to organizational health by positively influencing and participating in the establishment of a strong adaptive culture where gender responsive rehabilitative programs, operations and services that address youths emotional, clinical, educational, physical, family, spiritual, legal, behavioural and cultural requirements are delivered in an integrated and coordinated manner, and the organizational principles and values relevant to a secure custody/detention environment are effectively communicated, modeled and shared with youth and staff.

. Supports youth in appropriately addressing concerns with their care services and rights by supervising the development of Case Management Plans for facility input, plans, manages and prioritizes routine and customized requirements related to relationship custody, control, educational, recreational, transportation and rehabilitative program activities for youth; ensures effective staff resources [i.e. youth services officers and other case management/multi-disciplinary teams] to support the facilitys mandate for rehabilitation of youth.

. Exercises managerial independence and discretion in handling of unusual, crisis, or emergency situations; determines shift/staff requirements, duty assignments, outside escorts, authorizing overtime, time off, and staff replacements in accordance with facility practices and budget restrictions.

. Administers and implements operational practices for compliance with facility standards, policies and procedures, legislation and security procedures related to the care, custody, safety, control of youth, manages internal investigations and disposition of behavioural reports, and implements programs that support the safety of youth, youth services officers, staff, multi-disciplinary teams, and the community.

. Provides leadership, supervision and direction to youth services officers, and staff engaged in program delivery including recruitment, work assignments, approval of merits, vacations and leaves, performance management, training and development; manages disciplinary, labour relations and grievance issues, workplace discrimination and harassment complaints, Workplace Safety Insurance Board claims management, attendance management programs, accommodation requirements.

. Represents the Employer in mediation/arbitration; and ensures operational activities are in compliance with Occupational Health and Safety legislation and facility requirements.

. Manages, controls, performs routine inspections and authorizes the use of the facilitys security, communications equipment; manages emergencies including fire, evacuation requirements, escape attempts, hostile and aggressive behavioral disturbances, utility disruptions and implements appropriate security practices, de-escalation/diffusion strategies, physical intervention and restraint procedures.

. Coordinates operational requirements to support legal obligations and appointments of youth i.e. acts as Clerk of Records by verifying legal holding and release documents; coordinates video and audio remands; authorizes transportation/attendance of youth/staff in legal proceedings; oversees the preparation of facility/ministry and legal documentation [occurrence reports, log books, youth statements, compliance issues] and testifies on behalf of the facility in judicial forums; and liaises with other facilities within the youth justice services community to discuss transfers in/out and custodial/security issues.

. Responds to inquiries from within and outside the ministry including police, youths family members, the Ombudsman, Custody Review Board, members of the legal profession, judiciary, the Office of the Ontario Provincial Advocate for Children and Youth, the public/community and others; investigates concerns, determines possible resolution, implements solutions or refers the matters to the appropriate authority.

. Assumes responsibility for the overall administration and operation of the facility in the absence of the Youth Centre Administrator and Youth Centre Deputy Administrator, including evenings, nights, weekends and statutory holidays; in the absence of health care personnel, assesses and implements the level of emergency care required, e.g. transportation to hospital, suicide prevention.

. Works in partnership with senior management and program/clinical managers to implement coordinated approaches to operational planning activities; contributes as a member of the facilitys management team to the development and review of the facilitys policy and procedural manuals, budget/business planning, operational policies and procedures; ensures fiscal responsibility in management of Workplace Safety Insurance Board claims, staff absenteeism, overtime and unclassified staff use; and participates on various facility committees.

. Management has the right to assign additional dutie

• PROBATION AND PAROLE OFFICE
• Brampton, Performs a complete financial service for Mississauga Probation and Parole Offices and Halton South Probation and Parole and all supporting Satellite Offices
• Preparing yearly calendarization of budget allotment for the fiscal year, forecasting all monthly expenditures, reviewing expenditure report form IFIS, notifying management of any surplus or pressures in funding
• Maintain staff salary excel calendar with up to dates information on benefits, leaves, merit increases
• Maintaining on monthly basis print out of all purchasing card transaction reports and reconciles them against actual expenses/invoices while checking for accuracy
• Perform a variety of Human Resources related functions for all staff working in Area and satellite Probation and Parole Offices such as interpreting and explaining to management and employees a variety of human-resource related legislation, including contract management policies and procedures, collective agreement interpretations; pay and benefit information; Worker's Compensation Branch information and legislation; Attendance Management legislation and information; Health and Safety legislation, policies and procedures; and salary information, policies and procedures
• Prepares and processes inter/intra ministry journal, entries for re-imbursement using an on-line electronic financial journal log system
• Assist with reviewing invoices for accuracy and process for payment on timely manner through Ontario share services (OSS) or purchasing card
• Provide direction to staff with travel claims, and audits claims for accuracy and compliance with policy
• Responsible for preparing and maintaining personnel, attendance, and payroll documents for all staff
• Complete and submit to OSS variety of employee documentation such as WIN employee Action Request (WEAR) forms, benefit forms
• Tracking all unclassified employee hours on a biweekly basis, including dates for 18-month conversion of unclassified staff; ensures 16-week notices, or extension notices
• Maintains up-to-date organization and employee position records
• Tracks and monitors attendance excel sheet, and ensures accuracy of WIN entries; and verifies, approves and confirms attendance and leave for all in WIN
• Order office supplies, staff ID cards, badges/wallets, registering staff for training
• Prepare reports such as Actors Tracking Report and the Employee Accommodation Report

• Editing, formatting, and distributing legal documents for court within tight deadlines
• Gathering client information and completing referral intake documents; populating information into OTIS; tracking and distributing intake information to relevant offices
• Scheduling and revising client appointments and/or meeting as required
• Responsible for managing client records in OTIS by entering, amending, retrieving information, backing up data (legal documents, client activity e.g
• CPIC hit)
• Accurately calculating client sentences (probation/parole/conditional), verifying information and contacting institutions/jails as necessary
• Receiving clients, answering phones, directing callers/clients to other offices, agencies, community contacts and programs as deemed appropriate
• Assisting with tracking client attendance in core and other programs
• Maintain office supplies; attending meetings; take and transcribe meeting minutes; providing office orientation to new staff
• Assisting with data collection and reconciliation to retrieve, process, collate, compile and verify statistics (e.g
• Warrants, CSO, Substance Abuse, PARS) for various government data collection and service provider agencies
• Assisting Community Services Representative and volunteers with various administrative functions and tasks
• Effectively contribute and promote the health, wellness and inclusiveness of the team environment including positively engaging in meetings through respectful and ethical behaviour and working through conflict in a productive manner that promotes mutual interest, respect, and integrity
• Actively participated in human rights and diversity related learning activities to support OPS and Ministry diversity and equity initiatives including the ongoing development and application of cultural competence.

• Provide legal administrative support to a team of six Crown Counsel engaged in labour and employment related litigation and caring out a wide range of complex litigation files and assignments, such as:
• Gathering, assessing and organizing large volumes of documentary evidence and preparing disclosure requests by vetting material for confidential or solicitor-client privilege information and making appropriate redactions prior to disclosure
• Administer orientation to new legal assistants by delivering one-on-one training, developing and sharing an electronic collection of templates and providing ongoing feedback, support and encouragement
• Organized branch Continuing Legal Education (CLE) Committee and responsible for organizing all logistical and administrative aspects of the quarterly branch held seminars that are presented to approximately 400 management and labour relations clients, which includes communicating and coordinating with venue staff and external vendors, sending invitations and confirming attendance, conducting competitive bidding processes for external webcast vendors, drafting, formatting and distributing presentation materials etc
• Drafting, formatting and assembling various legal documents and materials for matters before the Grievance Settlement Board, Ontario Labour Relations Board, Human Rights Tribunal of Ontario, Superior Court of Justice, Court of Appeal for Ontario and the Supreme Court of Canada and ensuring compliance with the Rules of Civil Procedure, court practice directions, relevant board and tribunal rules, as well as the grievance processes as prescribed by the relevant collective agreements (OPSEU, AMAPCEO, ALOC, OPPA, PEGO)
• Maintained Counsel’s calendars through Microsoft Outlook, and communicated with clients, witnesses, opposing counsel and various tribunal and court administration officials to facilitate the scheduling of meetings, conference calls and hearings
• Researched rates, coordinated dates and booked travel and accommodation reservations for counsel, as well as prepared and processed expense claims in IFIS ensuring full compliance with the Travel, Meal and Hospitality Expenses Directive
• Arranged the filing, service and/or delivery of documents by communicating with clients and conveying clear and concise instructions to process servers
• Liaised with clients and external parties to expedite information and disclosure requests
• Composed standard form correspondence to clients, opposing counsel, administrative tribunals and courts from brief oral or written instructions and signed on Counsel’s behalf