Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

AMANDEEP CHAWLA

Abbotsford

Summary

Experienced Restaurant Supervisor dedicated to ensuring smooth daily operations, managing staff, and consistently delivering exceptional customer experiences. Seeking a challenging position to utilize proven leadership skills and contribute to the success of a dynamic dining establishment. Track record of overseeing operations, fostering a positive work environment, driving efficiency, enhancing customer satisfaction, and supporting business growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Supervisor

Brew Estate
03.2024 - 09.2024
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated event planning, managing logistics for successful private dining experiences.

RESTAURANT SUPERVISOR

FRANKIE G'S PUB
01.2023 - 03.2024
  • Oversee daily restaurant operations, including staff management, customer service, and inventory control
  • Train and mentor front-of-house staff, ensuring adherence to service standards and procedures
  • Implement and enforce health and safety regulations to maintain a safe and clean dining environment
  • Collaborate with the kitchen team to ensure seamless communication and efficient service
  • Handle customer inquiries, resolve issues, and enhance overall guest satisfaction

LEAD BARTENDER AND SERVER

GRAND VILLA CASINOS
11.2022 - 08.2023
  • Provided attentive and friendly service to guests, ensuring a positive dining experience
  • Collaborated with the kitchen and bar staff to ensure accurate and timely order delivery
  • Effectively communicated daily specials and menu offerings to enhance guest knowledge
  • Handled cash transactions and processed payments accurately

LEAD BARTENDER

TASTY INDIAN BISTRO
09.2021 - 05.2023
  • Collaborated with the head bartender to provide efficient and friendly service
  • Maintained cleanliness and organization of the bar, contributing to a positive atmosphere
  • Processed cash transactions accurately and maintained a high level of customer satisfaction
  • Assisted in inventory management, ordering supplies, and monitoring stock levels

Education

POST-GRADUATION - CANADIAN BUSINESS MANAGEMENT

VANCOUVER COMMUNITY COLLEGE
01.2023

BACHELORS - AUTOMATION AND ROBOTICS ENGINEERING

GULZAR GROUP OF INSTITUTES
01.2019

Skills

  • Bartending
  • Operational Management
  • Adaptability
  • Problem Solving
  • Cash handling and POS systems
  • Customer Service

Languages

English
Punjabi
Hindi

Certification

  • Bartending course certification
  • Serving it Right
  • Food safe

Timeline

Restaurant Supervisor

Brew Estate
03.2024 - 09.2024

RESTAURANT SUPERVISOR

FRANKIE G'S PUB
01.2023 - 03.2024

LEAD BARTENDER AND SERVER

GRAND VILLA CASINOS
11.2022 - 08.2023

LEAD BARTENDER

TASTY INDIAN BISTRO
09.2021 - 05.2023

POST-GRADUATION - CANADIAN BUSINESS MANAGEMENT

VANCOUVER COMMUNITY COLLEGE

BACHELORS - AUTOMATION AND ROBOTICS ENGINEERING

GULZAR GROUP OF INSTITUTES

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