Amandeep Singh Aneja
Cloud Engineer
Brampton,ON
Summary
A qualified post graduate professional and seeking an opportunity as Cloud Network Analyst/Engineer Position in a growing organization. Highly organized and proficient in managing day to day IT operations of Business. A dependable team player with a warm and friendly attitude, looking to expand the professional expertise in the industry. Experienced Networking specialist and with over 4 years of experience in end user support . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Cloud Core Network Service Engineer
Pride Group Enterprises
2023.09 - Current
- Utilized modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Used metrics to monitor application and infrastructure performance.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues based on Microsoft defender for cloud recommendations which helped to increase Secure Score by 30%
Network Support Engineer
Pride Group Enterprises
2022.06 - 2023.08
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Supported users in setup and configuration of wireless bridge networks (Dell Sonic Points, Ubiquiti WiFi 6 Access Points )
- Assisted in design of Hub and Spoke network architecture and LAN/WAN/wireless/VoIP solutions.
- Monitored DNS based Proxy to check web traffic
- Configured Firewall (Sonic Wall ) for new site and enabled Site to Site VPN With SD-WAN
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Experienced in supporting Dell routers, switches, wireless access points and network servers.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Monitored and managed DNS based Proxy to block possibly malicious sites as well as to know browsing behaviors of users.
- Implemented various Network Hardening Techniques which include giving role based access, creating ACLs , using principle of Least privilege, NAC and VLAN tagging
Help Desk Support Specialist
pride group enterprises
2021.02 - 2022.06
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Maintained inventory of cell phones, laptops and peripheral equipment.
- Installed new desktop systems and migrated data to new machines.
- Supervised daily configuration activities and business systems operations.
- Provided end-user system and equipment training.
Customer Service
Iqbal Drug Store
2007.01 - 2020.01
- Supervision /Managerial
- Monitored and increased sales hence profit on regular basis
- Responsible for hiring and deploying pharmacy staff
- Maintained profitable inventory control
- Trained new staff and coached old staff on areas needing improvement
- Processed initial account payable and receivable, reconciled bank accounts
- Prepared purchase order and purchase pharmaceutical supplies, medical supplies, or drugs, maintaining stock and storing and handling it properly
- Provided information and advice regarding drug interactions, side effects, dosage and storage information
- Educated patients on prescription medications and OTC (over the counter) products
- Developed a healthy relationship with the customers by giving them an opportunity to build trust by contacting them on regular basis to know about their Improvement after medications
- Retained customers by meeting their expectations, getting feedback, and improving services, using automation like sending reminders to take medicines on time.
Project Coordinator/ Franchise owner
Hindustan Unilever Ltd, Wall’s Happiness Station Franchise
2009.01 - 2013.01
- Oversaw start-up of three outlets Serving frozen desserts, during this period
- Conducted initial surveys and investigations for deciding location, calculating fair lease value as per footfall
- Procured equipment from vendors listed and approved by Hindustan Unilever
- Setup initial account receivable and accounts payable ledgers for monthly postings
- Interviewed and hired employees(servers) to develop team of eight
- Governed day to day operations of outlet for smooth running of business.
Desktop support technician
Iqbal Nursing Home
2004.01 - 2007.01
- Network and connected computers within organization to better communication using windows-based operating systems
- Designed, implemented, maintained and troubleshooted networks at local area on Windows Xp Platform
- Ordered/bought computer systems and coordinated with purchase and supplies department
- Maintained and updated company website taking help of third party
- Configured routers and assured uninterrupted internet service at each node
- Trained hospital staff to use hospital management software and communicated with software providers if additional training is required.
Education
Master of Computer Applications - Computer Information Systems
Punjab College of Technical Education
India04.2004
Bachelor of Computer Applications -
Punjab Technical University
India04.2001
Skills
- Strong Interpersonal skills, with ability to relate and empathize with people.
- Knowledgeable in M365, Windows 10,11 pro and Enterprise addition installing, networking, and troubleshooting skills.
- OSI/ISO 7 layer Model and DNS
- ITIL
- LAN and WAN expertise
- Network Troubleshooting using packet tracing
- Virtualization/cloud technologies overview
- Hardware Inventory Management
- Network configuration
- Network Architecture Design
- Azure Networking (Virtual Networks, VPN, ExpressRoute, Azure Firewall)
Certification
- Certified Digital Marketing Associate.
- Comptia A+
https://www.certmetrics.com/comptia/public/verification.aspx? code=T15HR7N7S40LFF3X
- Comptia Network + https://www.certmetrics.com/comptia/public/verification.aspx?code=96SPE9D8G73LVVG9
- Microsoft Certified: Azure Network Engineer Associate https://learn.microsoft.com/api/credentials/share/en-us/AmandeepsinghAneja-9628/21C9C80397082B09?sharingId=C125015AB1840AC3
Timeline
Cloud Core Network Service Engineer
Pride Group Enterprises
2023.09 - Current
Network Support Engineer
Pride Group Enterprises
2022.06 - 2023.08
Help Desk Support Specialist
pride group enterprises
2021.02 - 2022.06
Project Coordinator/ Franchise owner
Hindustan Unilever Ltd, Wall’s Happiness Station Franchise
2009.01 - 2013.01
Customer Service
Iqbal Drug Store
2007.01 - 2020.01
Desktop support technician
Iqbal Nursing Home
2004.01 - 2007.01
Master of Computer Applications - Computer Information Systems
Punjab College of Technical Education
Bachelor of Computer Applications -
Punjab Technical University
- Certified Digital Marketing Associate.
- Comptia A+
https://www.certmetrics.com/comptia/public/verification.aspx? code=T15HR7N7S40LFF3X
- Comptia Network + https://www.certmetrics.com/comptia/public/verification.aspx?code=96SPE9D8G73LVVG9
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