Amandeep Amandeep
Thunder Bay,ON
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Customer Service Shift Supervisor
McDonald's
Abbotsford, British Columbia
05.2022 - 05.2024
- Supervised team members during peak service hours to ensure efficiency.
- Trained new employees on company policies and customer service standards.
- Monitored food safety practices to comply with health regulations and standards.
- Coordinated shift schedules to optimize staff coverage and service quality.
- Provided feedback to team members, fostering a collaborative work environment.
- Assisted customers with product selection, payment processing, delivery arrangements, returns, refunds, or exchanges.
Cashier merchandiser
Dollar store
Abbotsford, BC
11.2022 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Assisted customers in locating products and addressing inquiries promptly.
- Collaborated with team members to enhance customer service experiences.
- Handled returns and exchanges according to store policies diligently.
- Implemented effective time management during peak shopping hours reliably.
- Accepted cash and credit card payments, issued receipts and provided change.
Customer Service Cashier
Booster juice
Abbotsford, bc
06.2022 - 12.2022
- Processed customer transactions efficiently at point of sale.
- Maintained accurate cash register and balanced daily receipts.
- Assisted customers with product inquiries and service issues.
- Provided training support for new cashiers on procedures.
- Ensured cleanliness and organization of checkout area throughout shifts.
- Greeted customers and provided friendly customer service.
Education
Business Associate - Business
Ufv
Abbotsford, BC 07.2023 - 02.2025
Business Administration - Business
Focus College
Abbotsford, BC 05.2022 - 08.2023
DCM International School
Kotkapura , FaridkotSome College (No Degree) - Social Services
Confederation College of Applied Arts And Technology
Thunder Bay, NoneSkills
- Team supervision
- Staff training
- Customer complaint resolution
- Food safety compliance
- Customer relationship management
- Cash handling
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Team management
- Training and coaching
Timeline
Business Associate - Business
Ufv
07.2023 - 02.2025
Cashier merchandiser
Dollar store
11.2022 - 06.2023
Customer Service Cashier
Booster juice
06.2022 - 12.2022
Customer Service Shift Supervisor
McDonald's
05.2022 - 05.2024
Business Administration - Business
Focus College
05.2022 - 08.2023
DCM International School
Some College (No Degree) - Social Services
Confederation College of Applied Arts And Technology