Amandeep Amandeep
Moncton,New Brunswick
Summary
Proven to enhance customer loyalty through exceptional service at Hello Fresh, adept in customer complaint resolution and cash handling. Demonstrated reliability and empathy, exceeding service goals. Skilled in fostering repeat business by building customer relationships, with a knack for maintaining financial accuracy.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Hello Fresh
01.2024 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Sales Associate
No Frills
01.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Health Care Leadership - Health Sciences
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON12.2024
Bachelor Of Nursing - Health Sciences
Rayat Bahra
Punjab11.2018
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Guest Services
Languages
English
Full Professional
Timeline
Customer Service Cashier
Hello Fresh
01.2024 - 05.2024
Sales Associate
No Frills
01.2022 - 12.2023
Health Care Leadership - Health Sciences
Sault College of Applied Arts And Technology
Bachelor Of Nursing - Health Sciences
Rayat Bahra
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