Amandeep AMANDEEP
Mississauga,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Financial Services Representative
DREAM BUILDER FINANCIAL INC.
03.2023 - 05.2024
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
Data Center Administrative Assistant
TJX Companies
07.2022 - 02.2023
- Assisted managers and staff with purchasing and corporate expense processing.
- Optimized space utilization within the data center, rearranging equipment for improved workflow efficiency.
- Handled incoming inquiries from internal stakeholders or external clients professionally and efficiently via phone or email correspondence.
- Enhanced team productivity by providing comprehensive administrative support to data center staff.
Education
Bachelor of Education -
Guru Nanak Dev University
12.2019
Masters in Commerce -
Guru Nanak Dev University
12.2017
Skills
- Customer Service
- Problem-solving abilities
- Computer Proficiency
- Call Center Operations
- Microsoft Outlook
- Administrative field
- Communication and computer skills
- Telephone skills
- Teamwork
- Supervision
- Deadline-oriented
- Financial records
- Documentation
- Health and safety policies
- Outgoing calls
- Sales
Languages
English
Hindi
Punjabi
Certification
- HLLQP - Harmonized Life Licence Qualification Program
Timeline
Financial Services Representative
DREAM BUILDER FINANCIAL INC.
03.2023 - 05.2024
Data Center Administrative Assistant
TJX Companies
07.2022 - 02.2023
Bachelor of Education -
Guru Nanak Dev University
Masters in Commerce -
Guru Nanak Dev University