Amandeep
Edmonton,AB
Summary
Offering excellent interpersonal skills and genuine passion for service, eager to learn and develop in customer-focused environment. Brings ability to quickly grasp new concepts and apply effective communication and problem-solving techniques. Ready to use and develop communication and organizational skills in sales representative role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Service Leader
Pilot Flying J Travel Center
08.2023 - Current
- Supervised and trained staff on cash handling, check processing and POS transaction policies.
- Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
- Monitored daily business operations to drive peak team performance.
- Handle non-routine activities such as guest complain, safety concerns, etc.
- Assist the General Manager in areas such as hiring, discipline, performance counseling.
Wireless Sales Expert
The Source (Bell) Electronics
09.2022 - 08.2023
- Engaging with customer, explaining wireless products feature, demonstrating devices, and highlighting promotions.
- Providing assistance, answering questions, addressing concerns, ensuring customer satisfaction.
- Staying up-to-date on product offerings, promotions and industry trends.
- Handling sales transactions, managing inventory, and processing returns.
Education
International Business Management -
St. Lawrence College
Vancouver, BC04-2021
Skills
- Upselling strategies
- Exceptional communication
- Delegation and supervision
- Brand representation
- Loyalty promotion
Certification
- Occupational First Aid 1 - St. John Ambulance - August, 2022
- Canadian Food saftey- SafeCheck- August 2023
Timeline
Guest Service Leader
Pilot Flying J Travel Center
08.2023 - Current
Wireless Sales Expert
The Source (Bell) Electronics
09.2022 - 08.2023
International Business Management -
St. Lawrence College
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