Amanda Lapointe
Beaumont,AB
Summary
Diligent and versatile individual with several years of administrative office experience. Work very well independently but am confident in engaging with team members to complete tasks. Fast learner who is seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Coordinator
Calmont Leasing Ltd
12.2013 - 03.2015
- Ensuring completion and data entry of all new leasing and sale files, including collection of all personal and billing information.
- Responsible for keeping all files current and up to date and making sure that every lease was completed including entry of invoices.
- Collecting mileage information and billing clients accurately.
- Working directly with both sales team and accounting team to guarantee that all information was accessible and consistent.
- Assisted in transition of computer filing and billing system by learning and creating visual aids so future employees can train and navigate programs more readily.
Medical Receptionist
Insight Medical Imaging
02.2012 - 08.2013
- Answering phones, organizing files and providing information to patients, technicians, and Radiologists.
- Providing professional confidence in patient information and results.
- Contributed to positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
Front End Supervisor
Sobeys Callingwood
09.2010 - 01.2012
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Maintained clean and organized front-end area to ensure pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring smooth process for both customers and employees.
Education
Medical Office Assistant -
Reeves College
Edmonton, AB01.2012
Skills
- Interpersonal communication skills
- Account Servicing
- Administrative Documentation
- Superior Work Ethic
- Systems and software expertise
- Customer Communication
- Record keeping
- Customer Service
- Cash Drawer Reconciliation
- Inventory Management
- Adaptable to Changing Demands
- Calendar and Scheduling Software
Languages
English
Timeline
Sales Coordinator
Calmont Leasing Ltd
12.2013 - 03.2015
Medical Receptionist
Insight Medical Imaging
02.2012 - 08.2013
Front End Supervisor
Sobeys Callingwood
09.2010 - 01.2012
Medical Office Assistant -
Reeves College
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