Amanda Hofrichter
Vacaville
Summary
Dynamic professional with a proven track record at Sutter Health Palo Alto Medical Foundation, excelling in patient scheduling and enhancing patient care through effective communication and organization. Skilled in calendar management and adept at maintaining confidentiality, consistently improving team efficiency by prioritizing patient needs and streamlining processes.
Overview
11
11
years of professional experience
Work History
Registration & Scheduler
Sutter Health Palo Alto Medical Foundation
10.2015 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls, in person check-ins, and messages for imaging services, scheduling appointments, and handling patient inquiries.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Collaborated with staff members to enhance patient experience.
Clean Room Technician
SBM Management
08.2013 - 09.2015
- Performed cleaning techniques by thoroughly vacuuming clean room area, removing trash and bio-hazard materials and mopping walls, ceilings and floors.
- Disinfected and sterilized equipment and containers to destroy microorganisms.
- Maintained clean, neat and organized work area to prevent safety hazards.
Education
High School Diploma -
Vacaville High School
Vacaville06-2010
Skills
- Calendar management
- Scheduling expertise
- Patient confidentiality
- Patient scheduling
- Telephone customer service
- Problem solving
- Communication with team
- Organization
Languages
English
Timeline
Registration & Scheduler
Sutter Health Palo Alto Medical Foundation
10.2015 - Current
Clean Room Technician
SBM Management
08.2013 - 09.2015
High School Diploma -
Vacaville High School
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