Amanda (Andi) Martin

Dedicated professional with 16 years of hospitality experience, eight years in an office setting, and a strong background in sales and finance. Recognized for exceptional attention to detail, outstanding communication skills, and a proactive approach to customer service and relationship building. Skilled in resolving challenges within fast-paced environments and currently pursuing a Mortgage Agent Level 1 certification to support a successful transition into the mortgage industry.

• General Manager who directed three restaurants and managed over 50 employees. Recruited to implement a transformation like 'Bar Rescue' resulting from 2 star to 4 star over the 2024 Summer, while enhancing employee performance and overall operations.
• During a company transition involving the acquisition of accounts receivable, successfully reduced tenant arrears from $4.5 million to $150,000 within a four-month timeframe, resulting in a significantly improved AR aging report and streamlined financial performance for the new organization.
• Developed and implemented a Microsoft Excel-based square footage tracking system for the sales department, enhancing accuracy and consistency in cost estimates and installation scheduling for customers.
• Built strong community connections across Ontario through volunteer work as a Bar Manager at a major blues festival. Directed a team of 40+ employees across bar operations, ticketing, and backstage areas, while coordinating ticket sales and providing financial updates to the Operations Manager and Director.