Amanda Xue
Coquitlam,BC
Summary
Talented Program Coordinator skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply over five years of experience to new professional challenges with growth-oriented organization.
Overview
6
6
years of professional experience
Work History
Program Coordinator (Contract)
Langara College
08.2023 - Current
- Coordinates the development of individual Accounting & Finance programs and courses, and designs programs and courses in consultation with a wide variety of interested parties including internal management, external community, and advisory committees.
- Contributes to the operational direction of the program area including identifying target market, creating marketing plans, etc.
- Monitors enrolment in accordance with operational guidelines and revises course offerings, class sizes, or cancellations as required.
- Oversees CS instructors within program and responsible for the recruitment process of new instructors, including screening, interviews and contract offers.
- Analyzes enrollment reports and course evaluations to appropriately recommend the continuation, expansion, deletion and revision of course offerings/program based upon evaluation data and financial viability.
- Monitors operating budgets with the goal to maximizing revenues and minimizing expenditures by setting optimal tuition rates and negotiating the best rates for instructor fees, special equipment, supplies, rent, etc.
Professional Development Coordinator II
Chartered Professional Accountants of British Columbia
07.2022 - 03.2023
- Developed close relationships with seminar instructors and venue managers in coordination of event logistics and course materials for over 300 PD seminar and webinar events annually
- Simultaneously oversaw multiple PD Coordinator Temps through training, monitoring, and reviewing the work produced to ensure alignment with procedure guidelines and expectations
- Appointed as the department representative for the company's Centre of Excellence Group to improve data process in the company
- Streamlined multiple processes in the department by creating manuals, templates, and recordings - thereby reducing time spent on tasks by ~30%
Professional Development Delivery Coordinator I
Chartered Professional Accountants of British Columbia
07.2020 - 06.2022
- Trained seminar instructors on facilitation of webinars through Zoom in efforts to deliver successful live webinars
- Provided quality member services through responding with prompt and accurate responses, including recommendations and processing registration for courses tailored to individual needs
- Mentored multiple PD Assistant Temps by training, monitoring, and leading as a role model to ensure departmental goals and expectations are met
- Led and collaborated on the Power BI project with Data Analytics Department in the creation of 10+ Power BI dashboard reports, providing a comprehensive overview of KPI
Professional Development Assistant
Chartered Professional Accountants of British Columbia
09.2018 - 07.2020
- Arranged shipments for over 1,000 PD seminars annually with high efficiency and accuracy with less than 0.5% error in shipment content preparation
- Provided administration support at venues for PD seminars registration process as well as Professional Development support for CPA members
- Compiled over 1,000 seminar survey evaluations annually for management review and led Power BI project in collaboration with IT to transform the evaluation system
- Proactively and voluntarily created various Power BI dashboards to analyze and view survey evaluation data for VP of Professional Development to monitor KPI
Education
Bachelor of Science, Psychology -
Portland State University
Portland, Oregon06.2017
Skills
- MS Office
- Adobe Acrobat Pro
- Sharepoint
- LMS
- Zoom/Teams
- Microsoft Power BI
- Tableau
- Survey Monkey
- Excel VBA
- 108 WPM (98% accuracy)
- CRM/REACH
- SIS/Banner
- Workday
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working
Japanese
Elementary
Hobbies
- Exercise, HIIT and Weight training
- Relaxation Practices, Yoga and Meditation
- Dog-walking
- Nature walks
Timeline
Program Coordinator (Contract)
Langara College
08.2023 - Current
Professional Development Coordinator II
Chartered Professional Accountants of British Columbia
07.2022 - 03.2023
Professional Development Delivery Coordinator I
Chartered Professional Accountants of British Columbia
07.2020 - 06.2022
Professional Development Assistant
Chartered Professional Accountants of British Columbia
09.2018 - 07.2020
Bachelor of Science, Psychology -
Portland State University
Similar Profiles
Karen BudraKaren Budra
Instructor (Lit & Film Studies) at Langara CollegeInstructor (Lit & Film Studies) at Langara College
Meetali BageshwariMeetali Bageshwari
Business Analyst, HR Systems at Langara CollegeBusiness Analyst, HR Systems at Langara College
NITIN AGGARWALNITIN AGGARWAL
Teaching Assistant at Langara CollegeTeaching Assistant at Langara College