Amanda Wright
St Catharines,ON
Summary
Detail-oriented Medical Office Assistant with expertise in patient scheduling, medical record management, and communication. Proven ability to manage appointments efficiently and support healthcare operations.
Overview
13
13
years of professional experience
Work History
Medical Office Assistant
Dr. P.S Brar
St Catharines, ON
10.2023 - Current
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Assisted in patient check-in and check-out processes, ensuring smooth workflow.
- Coordinated communication between patients and healthcare providers effectively.
- Assisted with referrals and prepared medical records for patients.
- Handled medical records and maintained confidentiality of patient information.
- Supported front desk operations by answering phones and addressing inquiries promptly.
Management / Sales / Repair
A & J Vacuums
St Catharines, ON
10.2013 - 10.2023
- Delivered exceptional service and attentiveness to customers during face-to-face interactions and phone conversations.
- Placed orders for merchandise, parts to repair machines, and office supplies.
- Repaired / cleaned machines based on customers' needs.
- Enhanced customer satisfaction by effectively resolving issues with knowledgeable and friendly service.
- Coordinated service calls for technicians, ensuring timely home repairs for customers.
Education
Personal Support Worker
Niagara College
Welland06-2017
Skills
- Patient scheduling
- Medical record management
- Appointment coordination
- Time management
- Quick Learner
- Ability to work independently and as a team
- Excellent communication
- Positive Attitude
Timeline
Medical Office Assistant
Dr. P.S Brar
10.2023 - Current
Management / Sales / Repair
A & J Vacuums
10.2013 - 10.2023
Personal Support Worker
Niagara College