Amanda Worth
Edmonton,AB
Summary
Dedicated Medical Office Assistant and Health Unit Coordinator with proven ability to support healthcare professionals in fast-paced environments. Strong teamwork skills combined with a proactive approach to problem-solving enhance operational efficiency. Committed to delivering exceptional patient care and administrative support, contributing to overall healthcare excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
MOA HUC
Dr Greg Kings Optometry
Edmonton, AB
01.2020 - 07.2024
- Facilitated phone and in-person communications to enhance patient interactions.
- Conducted transcription and maintained critical notes for optimal patient care.
- Utilized MS Windows, Word, Excel, and Access to manage office tasks efficiently.
- Organized stock and maintained orderly workspace to support operational flow.
- Delivered exceptional customer service to address patient inquiries effectively.
- Achieved 50-60 WPM in keyboarding, ensuring timely documentation.
- Executed medical billing processes ensuring accuracy and compliance.
- Performed daily exam room clean-up and set-up to maintain hygiene standards.
Inventory Specialist
Pandora
Edmonton, AB
01.2015 - 01.2017
- Managed phone and in-person communications to enhance customer engagement.
- Oversaw special orders to ensure timely fulfillment and accuracy.
- Specialized in inventory management, maintaining optimal stock levels.
- Administered money management practices for efficient financial operations.
- Organized stock systematically to improve accessibility and efficiency.
- Delivered exceptional customer service to foster loyalty and satisfaction.
- Achieved top gold sales ranking in Canada through strategic selling techniques.
Sales Professional
Mexx/Artizan
Edmonton, AB
01.2013 - 01.2014
- Enhanced product presentation through strategic merchandising initiatives.
- Provided quality customer service through effective telephone interactions.
- Conducted precise money management to uphold fiscal responsibility.
- Streamlined cleaning and organizing tasks for improved efficiency.
- Handled stock receipt procedures to replenish inventory promptly.
Customer Service/Gas Attendant
Shell
Edmonton, AB
01.2010 - 01.2012
- Organized stock to enhance inventory accessibility and efficiency.
- Managed customer service and telephone communications to resolve inquiries promptly.
- Oversaw money and lottery management to ensure accuracy in transactions.
- Performed cleaning and sanitizing of store to maintain a safe environment.
Education
MEDICAL OFFICE ASSISTANT WITH HEALTH UNIT COORDINATOR DIPLOMA - MOA HUC
ACADEMY OF LEARNING CAREER COLLEGE
Edmonton, AB South Campus08.2020
Skills
- Punctuality and reliability
- Organizational skills
- Problem-solving
- Professionalism
- Team collaboration
- Commitment and determination
- Work ethic
- Eagerness to learn
- Responsibility
Languages
English
Native or Bilingual
Certification
- Standard First Aid and CPR/AED Level C, 2020-03-01, 2023-03-01
- Health Information Act (HIA) Awareness, 2019-12-01, Present
- FOIP: Focus on Privacy, 2019-12-01, Present
- WHMIS, 2019-12-01, Present
- Health Information Management, 2019-12-01, Present
- Thought Patterns for a Successful Career, 2020-01-01, Present
Hobbies and Interests
- Bead and wire crafting
- Outdoor fun and crafts with my children
- Cleaning and organizing the house
- Cooking
- Photography
- Camping
Timeline
MOA HUC
Dr Greg Kings Optometry
01.2020 - 07.2024
Inventory Specialist
Pandora
01.2015 - 01.2017
Sales Professional
Mexx/Artizan
01.2013 - 01.2014
Customer Service/Gas Attendant
Shell
01.2010 - 01.2012
MEDICAL OFFICE ASSISTANT WITH HEALTH UNIT COORDINATOR DIPLOMA - MOA HUC
ACADEMY OF LEARNING CAREER COLLEGE