Hi, I’m
Amanda Wilson
Kelowna,BC
Summary
Dependable worker with excellent experience in the automotive industry. Dedicated to keeping workers focused and prepared for daily requirements. Respectful, punctual and hardworking. Expertly completes assigned tasks with focus on quality. Flexible and quick-learning team player with effective communication and organization skills.
Overview
17
years of professional experience
Work History
Lordco Parts Ltd.Kelowna, BC
Administrative Assistant
06.2021 - Current
Job overview
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Executed record filing system to improve document organization and management
Lordco Parts LtdKelowna, BC
Warehouse Supervisor
03.2015 - 06.2021
Job overview
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
Lordco Parts Ltd.Kelowna, BC
Returns Processor
03.2013 - 03.2015
Job overview
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in inventory tracking system.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Operated electric pallet jack, forklift and ride on pallet jack.
- Increased productivity through streamlined processes and system efficiency
Lordco Parts Ltd.Kelowna, BC
Warehouse Worker
11.2012 - 03.2013
Job overview
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Lordco Parts Ltd.Lake Country, BC
Inside Sales Representative
03.2009 - 11.2012
Job overview
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Emphasized product features based on analysis of customers' needs.
Lordco Parts Ltd.Lake Country, BC
Cashier
03.2008 - 03.2009
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Lordco Parts Ltd.Lake Country, BC
Delivery Driver
04.2007 - 03.2008
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
Education
Transportation of Dangerous GoodsKelowna, BC
04.2022
MIA - Lordco Management CourseLake Country, BC
02.2012
AIA - Lordco Inside SalesLake Country, BC
03.2009
Glenmary SchoolPeace River, AB
High School Diploma
06.1996
Skills
- Issue Resolution
- Data Recording
- Record Sorting and Filing
- Order Picking and Processing
- Shipping and Receiving Management
- Job Assignments
- Continuous Improvement Strategies
- Verbal and Written Communication
- Customer Service
Timeline
Administrative Assistant
Lordco Parts Ltd.
06.2021 - Current
Warehouse Supervisor
Lordco Parts Ltd
03.2015 - 06.2021
Returns Processor
Lordco Parts Ltd.
03.2013 - 03.2015
Warehouse Worker
Lordco Parts Ltd.
11.2012 - 03.2013
Inside Sales Representative
Lordco Parts Ltd.
03.2009 - 11.2012
Cashier
Lordco Parts Ltd.
03.2008 - 03.2009
Delivery Driver
Lordco Parts Ltd.
04.2007 - 03.2008
Transportation of Dangerous Goods
MIA - Lordco Management Course
AIA - Lordco Inside Sales
Glenmary School
High School Diploma
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