Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Williamson

Winchester,ON

Summary

Dynamic and service-oriented professional with a proven track record at Mary's Restaurant, excelling in customer satisfaction and efficient order management. Known for meticulous attention to detail and strong multitasking abilities, I consistently foster positive dining experiences while ensuring accurate cash handling and timely service delivery.

Overview

15
15
years of professional experience

Work History

Delivery Driver/Server

Mary's Restaurant
Winchester, ON
04.2024 - Current

Assisted in packing orders for timely delivery to specified addresses. Answered phone calls to take out orders efficiently. Processed customer payments during deliveries and at the restaurant location. Entered food orders into kitchen system promptly. Took drink orders and served food and beverages to customers. Managed cash transactions and operated debit machine accurately. Performed cleaning duties including vacuuming, sweeping, mopping, and bathroom maintenance at shift end.

Server/Bartender

OHeaphy's Pub
Kemptville, ON
08.2017 - 02.2018
  • Delivered exceptional customer service, ensuring positive dining experiences for all patrons.
  • Managed food and beverage orders accurately during peak hours to facilitate timely service.
  • Collaborated with kitchen staff to streamline meal preparation and delivery processes.
  • Maintained cleanliness of dining and bar areas, adhering to health and safety standards.
  • Handled cash transactions efficiently, ensuring accurate processing of payments and tips.
  • Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
  • Addressed customer complaints professionally, ensuring swift resolution and maintaining relationships.
  • Performed opening and closing duties to prepare dining and bar areas for seamless service transitions.

Server

Mary's Restaurant
Winchester, ON
10.2012 - 08.2017
  • Trained new servers on menu items and customer service protocols.
  • Resolved customer complaints swiftly, ensuring guest satisfaction and loyalty.
  • Coordinated with kitchen staff for timely order delivery, resulting in satisfied customers.
  • Maintained clean and orderly dining area to enhance guest experience.
  • Supported colleagues during peak hours to foster collaboration and productivity.
  • Recommended menu items while addressing food allergy concerns effectively.
  • Managed cash transactions accurately, balancing receipts and maintaining cash drawer integrity.

Receptionist

Winchester Physiotherapy
Winchester, ON
06.2011 - 04.2012
  • Greeted patients and managed front desk operations to ensure efficient check-in processes.
  • Scheduled appointments using electronic medical record systems, optimizing clinic workflow.
  • Provided information on services offered, addressing patient inquiries effectively and professionally.
  • Collaborated with physiotherapy staff to streamline patient flow and enhance service delivery.

Server

Kemptville Family Restaurant
Kemptville, ON
08.2010 - 06.2011
  • Provided exceptional customer service, ensuring positive dining experiences for all patrons.
  • Handled customer complaints promptly, fostering strong relationships and satisfaction.
  • Ensured cleanliness in dining areas and adherence to health standards.
  • Collaborated with kitchen personnel to facilitate timely order delivery.
  • Maintained comprehensive knowledge of menu items to assist guests effectively.
  • Executed accurate cash handling, balancing daily receipts efficiently.
  • Managed multiple tables simultaneously, demonstrating strong multitasking abilities.
  • Conducted opening and closing duties, optimizing restaurant efficiency during transitions.

Education

Graduate Certificate - Legal Office Administration

CD-ED
Sydney, NS
03.2011

Skills

  • Enthusiastic demeanor
  • Service-oriented mindset
  • Driver's license holder
  • Collaborative teamwork
  • Meticulous attention to detail
  • Smart serve certificate
  • Timely execution of tasks
  • Dependable performance
  • Solution-oriented thinking
  • Payment collection methods
  • Customer interaction skills
  • Cash handling proficiency
  • Point-of-sale technology
  • Great at multi-tasking

Languages

English
Native or Bilingual

Timeline

Delivery Driver/Server

Mary's Restaurant
04.2024 - Current

Server/Bartender

OHeaphy's Pub
08.2017 - 02.2018

Server

Mary's Restaurant
10.2012 - 08.2017

Receptionist

Winchester Physiotherapy
06.2011 - 04.2012

Server

Kemptville Family Restaurant
08.2010 - 06.2011

Graduate Certificate - Legal Office Administration

CD-ED
Amanda Williamson