Amanda Williams
Ottawa,Canada
Summary
Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Very comfortable using programs such as Procura, Word, Excel, PowerPoint, Microsoft Office programs, and Merx. Well versed in social media applications. Track record of implementing project management best practices to deliver quality outcomes.
Overview
12
12
years of professional experience
Work History
Project Coordinator (Contract)
Canadian Agricultural Human Resource Council
01.2023 - 04.2024
- Collaborated with marketing and communications team to create promotional materials including news posts, informational brochures and social media ads/ posts
- Facilitating translation of content for programs and projects
- Coordinated the Council’s digital learning
- Coordinated the schedule and delivery of the Council’s Indigenous sharing circles
- Coordinated delivery for the Council’s student wage subsidy program
- Drafted meeting summaries, took note of meeting attendees and meeting durations, as well as discussions pertaining to upcoming deadlines and made sure that all parties had access to this information
- Evaluating RFPs, skills and assets of potential consultants for completion of project deliverables
- Managing large project budgets, and tracking spending for project deliverables
- Helped to maintain CAHRC’s AgriHR Toolkit and got existing content and design ready to be completely revamped
- Updating reports and tracking data from project components and creating strategies to develop a solution
- Collaborating with the Labour Market Information group at the company to complete deliverables
Junior Program Analyst/ Coordinator (Contract)
Trucking HR Canada
01.2022 - 10.2022
- Completing primary and secondary research;
- Writing briefings, and preparing reports and articles for various audiences within the trucking and logistics sector;
- Providing support to projects funded through government grants and contribution agreements;
- Working collaboratively with Project Management and THRC staff to deliver on assigned tasks;
- Interviewing possible candidates for program design deliverables
- Providing administrative support for projects, THRC programs and the Trucking HR Canada office as needed;
- Updating reports and tracking systems for the purpose of project/program evaluation and monitoring;
- Identifying and managing project/program risks and developing/recommending solutions;
- Conducting periodic and post-project/program reviews to ensure program is on track
Client Service Coordinator
Bayshore Home Care Solutions
11.2019 - 01.2022
- Customer care/customer service
- Filing reports/sensitive documents
- Coordinating numerous schedules for Bayshore’s clients
- Coordinating numerous schedules for Bayshore’s personal support workers
- Communicating with clients and personal support workers verbally through phone calls and in writing
- Ability to document sensitive data
- Handle and document client concerns and remedial actions
- Adhere to Bayshore procedures and policies; and
- Maintain confidentiality of client and corporate information
Administration
Molly Maid
07.2019 - 10.2019
- Managing requests of clients
- Writing invoices
- Meeting deadlines;
- Answering phones;
- Customer satisfaction
Manager
Swept Away House Cleaning
01.2018 - 05.2019
- Carrying out detailed instructions in order to meet the clients’ needs
- Sustaining meaningful relationships with each client
- Managing client’s needs and expectations
- Training new employees
- Payroll, making the weekly deposits;
- Meeting daily deadlines
Sales Associate
The Children’s Place
05.2017 - 09.2018
- Greeting customers
- Making sales
- Data entry;
- Putting new merchandise on the sales floor
Call Centre Agent
Elemental Data Collection
04.2017 - 11.2017
- Call centre services
- Customer service delivery; and
- Strong focus on completing a daily deadline
Housekeeping staff
Sandbanks Summer Village
06.2015 - 08.2016
- Greeting customers
- Cleaning units in a timely manner
- Working constructively in a group setting
Sales Associate
The Children’s Place
06.2013 - 08.2014
- Greeting customers
- Making sales
- Data entry;
- Putting new merchandise on the sales floor
Sales Associate
Danier Leather
06.2012 - 12.2012
- Greeting customers
- Making sales (commission based sales goals);
- Data entry
- Putting new merchandise on the sales floor
- Detailed knowledge of the products and what type of leather was used in each piece of clothing
Education
B.A - Social Sciences, Political Science, Law
University of Ottawa
06.2019
Secondary School Diploma -
Centennial Secondary School
01.2013
Skills
- Collaborative Teamwork
- Self-Motivated Performance
- Hybrid working
- Remote working
- Effective Team Coordination
- Meticulous Attention to Detail
- Effective Time Allocation
- Problem-solving
- Critical thinking
- Flexible and adaptable
- Project management
- Decision-making
- Workload management
- Attention to detail
- Data collection
- Relationship building
- Project coordination
Applications
Well versed in the following applications:
- Merx
- Mighty Networks
- X (Formerly known as Twitter)
- Hootsuite
- Canva
- Mailchimp
- Microsoft Teams
- Zoom
Languages
English
Native or Bilingual
Timeline
Project Coordinator (Contract)
Canadian Agricultural Human Resource Council
01.2023 - 04.2024
Junior Program Analyst/ Coordinator (Contract)
Trucking HR Canada
01.2022 - 10.2022
Client Service Coordinator
Bayshore Home Care Solutions
11.2019 - 01.2022
Administration
Molly Maid
07.2019 - 10.2019
Manager
Swept Away House Cleaning
01.2018 - 05.2019
Sales Associate
The Children’s Place
05.2017 - 09.2018
Call Centre Agent
Elemental Data Collection
04.2017 - 11.2017
Housekeeping staff
Sandbanks Summer Village
06.2015 - 08.2016
Sales Associate
The Children’s Place
06.2013 - 08.2014
Sales Associate
Danier Leather
06.2012 - 12.2012
Secondary School Diploma -
Centennial Secondary School
B.A - Social Sciences, Political Science, Law
University of Ottawa
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