Summary
Overview
Work History
Education
Skills
Languages
Software
Certification
Timeline
Generic

Amanda Villeneuve

Stoney Point,ON

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Account Executive

Leibel Insurance Group
10.2021 - Current
  • Attended monthly sales meetings and quarterly sales trainings.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Prepared additional quotes for current clients to upsell products and services.
  • Trained clients on product features and updates to secure buy-in.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

Sales Broker

DPM Insurance Group
02.2012 - 10.2021
  • Researched potential clients and markets to prepare for appointments.
  • Provided ongoing support to existing clients by addressing their concerns promptly and ensuring satisfaction with products and services offered.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Recorded supporting documentation for phone calls and written correspondence.
  • Collaborated with team members to develop innovative sales strategies and tactics for improved performance.
  • Managed key accounts by consistently delivering value-added services that strengthened relationships and ensured long-term business partnerships.
  • Addressed each customers' needs and wants to recommend suitable product options.

Brokerage Service Representative

Eagen Insurance
08.2011 - 02.2012
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Assisted clients with account-related issues, resolving problems quickly to maintain satisfaction.
  • Completed training programs to remain updated and further develop proficiency of important industry information.
  • Strengthened relationships with existing clients through regular communication and proactive outreach efforts.

Education

Bachelor of Arts - French Language And Literature

York University
Toronto, ON

Skills

  • Customer Relationship Management
  • Data Analysis
  • Revenue Generation
  • Account Management
  • Pipeline Management
  • Sales Quota Achievement
  • Customer Service
  • Written and verbal communication
  • Lead Development

Languages

English
Native or Bilingual
French
Full Professional

Software

Microsoft

Certification

CAIB designation received in 2014.


Timeline

Account Executive

Leibel Insurance Group
10.2021 - Current

Sales Broker

DPM Insurance Group
02.2012 - 10.2021

Brokerage Service Representative

Eagen Insurance
08.2011 - 02.2012

Bachelor of Arts - French Language And Literature

York University

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Amanda Villeneuve