Amanda Villanueva
Dinuba
Summary
Results-driven lead cashier with a strong focus on workflow efficiency and compliance. Successfully supervised cash register operations and trained team members to uphold high standards of customer service.
Overview
14
14
years of professional experience
Work History
Lead Cashier
Grocery Outlet
Dinuba, CA
11.2022 - Current
- Supervised daily cash register operations, ensuring accuracy in transactions and cash handling.
- Trained and mentored new cashiers on customer service protocols and checkout procedures.
- Implemented efficient workflow strategies to reduce wait times during peak hours.
- Maintained compliance with company policies regarding cash management and security measures.
- Helped customers complete purchases, locate items, and join reward programs.
Optician
Dinuba Optometric Eyecare
Dinuba, CA
08.2022 - 11.2022
- Assisted patients in selecting appropriate eyewear based on prescription and lifestyle needs.
- Conducted comprehensive vision tests to assess visual acuity and eye health.
- Educated clients on proper eyewear care and maintenance techniques.
- Crafted customized lenses using advanced optical equipment and software systems.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Teacher's Assistant
Candy Land Kid Kare
Dinuba, CA
08.2019 - 08.2022
- Assisted lead teacher in developing and implementing lesson plans to enhance student engagement.
- Supported classroom management by facilitating group activities and maintaining a positive learning environment.
- Provided individualized assistance to students, adapting instructional methods to meet diverse learning needs.
- Collaborated with educators to assess student progress and identify areas for improvement in learning strategies.
- Monitored student behavior and academic performance, offering feedback to support their personal growth.
Footwear Team Lead
Kmart, Sears Holding
Dinuba, CA
03.2012 - 08.2016
- Led footwear team in daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored new team members on footwear assembly techniques and safety protocols.
- Implemented inventory management processes, reducing stock discrepancies and improving order fulfillment efficiency.
- Collaborated with management to develop strategies for enhancing customer service and product knowledge among staff.
- Pitchedin occasionally as cashier or sales associate during peak hours to provide support and minimize wait times for customers.
Education
High School Diploma -
Reedley High
Reedley, CA05-1994
Skills
- Customer assistance
- Point of sale operation
- Cashier training
- Opening and closing procedures
- Positive attitude
Timeline
Lead Cashier
Grocery Outlet
11.2022 - Current
Optician
Dinuba Optometric Eyecare
08.2022 - 11.2022
Teacher's Assistant
Candy Land Kid Kare
08.2019 - 08.2022
Footwear Team Lead
Kmart, Sears Holding
03.2012 - 08.2016
High School Diploma -
Reedley High