Amanda Vaughan
White Lake,ON
Summary
Dependable server successfully providing fast, high-quality customer service to guests. Adaptable and professional with expertise in personnel development, team collaboration and resolving issues with customers. Looking for a part time evening and weekend position within your company
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laboratory Analyst
Canadian Food Inspection Agency
11.2020 - Current
- Cleaned and removed biohazard waste and inventory within laboratory to comply with health and safety regulations.
- Operated and troubleshot equipment, instruments and associated software and routinely performed quality control on instrumentation to comply with established specifications.
- Assisted in ordering laboratory supplies and necessities to maintain appropriate level of inventory.
- Performed testing and quality control using approved laboratory procedures and instrumentation
Labourer
Upper Canada Plumbing and Building
03.2018 - 09.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Took on additional shifts during peak work periods to keep projects on schedule.
Server / Bartender / Event Staff
Hawk Ridge Golf and Country Club
04.2017 - 01.2018
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped organize successful events with attendance of over 100 people
Assistant Manager / Key holder
Dollar Tree Canada
07.2015 - 08.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier
No Frills
10.2013 - 01.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
Kitchen Staff
McDonalds
05.2013 - 10.2013
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Advanced Diploma - Biotechnology
Sir Sandford Fleming College
Peterborough06.2020
High School Diploma -
Orillia Secondary School
Orillia06.2016
Skills
- Food and Beverage Service
- Banquet Events
- Cash Handling
- Cool Under Pressure
Additional Information
- Class G Driver’s License
Languages
English
Native or Bilingual
Certification
- Smart Serve Certification - August 2023
Timeline
Laboratory Analyst
Canadian Food Inspection Agency
11.2020 - Current
Labourer
Upper Canada Plumbing and Building
03.2018 - 09.2020
Server / Bartender / Event Staff
Hawk Ridge Golf and Country Club
04.2017 - 01.2018
Assistant Manager / Key holder
Dollar Tree Canada
07.2015 - 08.2016
Cashier
No Frills
10.2013 - 01.2015
Kitchen Staff
McDonalds
05.2013 - 10.2013
Advanced Diploma - Biotechnology
Sir Sandford Fleming College
High School Diploma -
Orillia Secondary School
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