Driven and compassionate professional with many years hands-on experience in fast-paced working environments. Accountable and responsible with a strong focus on client/ customer care.
Overview
1
1
Language
21
21
years of professional experience
Work History
Home Health Care Provider
Bayshore Home Health
3200 Deziel Dr. Windsor, Ont
04.2018 - Current
Enhanced patient comfort by providing compassionate and attentive care.
Assisted patients with daily living activities, promoting independence and preserving dignity.
Monitored vital signs and reported changes to medical staff, contributing to timely interventions and improved health outcomes.
Improved patient mobility through targeted exercise programs designed in conjunction with physical therapists.
Performed wound care duties diligently, reducing risk of infection and accelerating the healing process.
Coordinated meal planning efforts based on dietary restrictions or preferences, ensuring proper nutrition intake for all assigned clients.
Administered medication as directed by physician.
Provided direct personal care and administrative services to clients.
Developed and implemented care plans for clients.
Clinic Manager
North Star Wellness
2475 McDougall St. Windsor,Ont. N8X3N9
05.2017 - 04.2019
Streamlined clinic operations by implementing efficient scheduling and appointment systems.
Improved patient satisfaction through effective communication and compassionate care.
Enhanced team performance by providing regular training and professional development opportunities.
Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
Ensured compliance with healthcare regulations, maintaining up-to-date knowledge of industry standards and best practices.
Developed strong relationships with patients, fostering trust and loyalty to the clinic.
Collaborated with other healthcare providers to ensure seamless coordination of care for patients.
Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
Utilized data analysis tools to track key performance indicators, identifying areas for improvement and driving continuous growth in clinic success.
Provided direct care to patients by assessing, diagnosing and treating illnesses.
Support Coordinator/Direct Support Professional
Community Living Windsor
05.2005 - 05.2017
Provided supports to individuals with an intellectual disability and their families in pursuing possibilities to achieve the life they desired
Specialized in Mental Heath
For the past 7 years I directly supported young adolescents whom have both an intellectual disability and mental illness
As Coordinator, demonstrated proficient leadership qualities and led a team of 15 staff members
Partnered with the Dual Diagnosis Program as well as Regional Supports Associates in developing behavior support plans, and incentive programs
Observed and monitored client behavior and responses to treatment plans by recording and collecting data making modifications as needed.
Direct Support Professional
Community Living Essex County
01.2006 - 05.2012
Scheduled and accompanied clients to medical appointments
Provided transportation, assistance and companionship to clients
Cleaned and organized clients' living quarters
Assisted with client transfer and ambulation
Facilitated games and other activities to engage clients
Helped clients move in and out of beds, baths, wheelchairs and automobiles
Assisted clients with bathing, oral hygiene, grooming, feeding, cauterizations, colostomy care and elimination
Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Completed First Year: Registered Practical Nursing - Nursing
St. Clair College
Windsor, Ontario
04-2003
High School Diploma -
St. Joseph's High School
Windsor, Ontario
01-2001
Skills
Excellent communicator
Team player
Ability to remain calm, and professional while handling extremely stressful situations
Organizied, always keep my work space clean and free from cluter causing hazards
Supervisory training
Accomplished leader
Client/ customer oriented
Personal and professional integrity
Strategic planning capability
Budgeting proficiency
Proven patience and self-discipline
Always willing to go over and above
References available upon request
Meals On Wheels
Heart and Stroke
Canadian Cancer society
Hospice
References
References available upon request.
Languages
English
Full Professional
Additional Information
I am also a member of The Woodlawn Metis Tribe. I identify as aboriginal
Timeline
Home Health Care Provider
Bayshore Home Health
04.2018 - Current
Clinic Manager
North Star Wellness
05.2017 - 04.2019
Direct Support Professional
Community Living Essex County
01.2006 - 05.2012
Support Coordinator/Direct Support Professional
Community Living Windsor
05.2005 - 05.2017
High School Diploma -
St. Joseph's High School
Completed First Year: Registered Practical Nursing - Nursing