Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Trotter

Northridge

Summary

Enthusiastic and driven media management student with a strong foundation in film, video production, and customer service. Experienced in guest relations, sales, and store management, with proven leadership and communication skills. Passionate about storytelling, media content creation, and visual production.

Knowledgeable entry level intern with solid background in guest services. Successfully addressed customer inquiries and resolved issues to enhance guest satisfaction. Demonstrated strong problem-solving abilities and effective communication skills.

Guest services professional known for maintaining high standards and achieving results. Proven track record in enhancing guest experiences and resolving concerns. Reliable team collaborator who adapts well to changing needs, showcasing strong interpersonal and communication skills.

Overview

8
8
years of professional experience

Work History

Guest Service Representative

JOEY Restaurants
12.2024 - Current
  • Manage reservations and assist customers to enhance guest experience
  • Support management in coordinating daily operations

Hostess

Fogo de Chão
10.2023 - 08.2024
  • Welcome guests and manage seating to optimize dining experience
  • Assist with restaurant coordination and customer engagement

Sales Associate

Tifa Chocolate & Gelato
01.2023 - 08.2023
  • Provide excellent customer service and operate point-of-sale transactions
  • Maintain store presentation and assist in sales promotions

Store Manager

Tres Chic Boutique
07.2021 - 12.2022
  • Lead sales team, manage inventory, and oversee daily store operations
  • Develop merchandising strategies and assist in promotional events

Sales Associate

The Cotton On Group
05.2021 - 07.2021
  • Handle sales, returns, and customer inquiries professionally
  • Assist in inventory stocking and creative merchandising

Food Service Associate

Yogurtland
01.2020 - 05.2020
  • Maintain store cleanliness and customer satisfaction
  • Manage cash handling and transactions efficiently

Station Associate

Underwood Family Farms
06.2019 - 08.2019
  • Assist with seasonal attractions, games, and crowd management

Recreation Leader (Volunteer)

Conejo Recreation & Parks District
07.2017 - 08.2017
  • Lead recreational activities and supervise children’s programs

Education

Bachelor of Arts - Media Management

California State University, Northridge
Northridge, CA
05.2026

Associate Degree - Film

Moorpark College
Moorpark, CA
05.2023

Skills

  • Video Editing & Production
  • Media Content Management
  • Customer Service & Sales
  • Leadership & Teamwork
  • Organizational & Communication Skills
  • Digital media production
  • Video editing
  • Content creation
  • Project management
  • Customer engagement
  • Social media marketing
  • Creative collaboration
  • Effective communication
  • Computer skills

Timeline

Guest Service Representative

JOEY Restaurants
12.2024 - Current

Hostess

Fogo de Chão
10.2023 - 08.2024

Sales Associate

Tifa Chocolate & Gelato
01.2023 - 08.2023

Store Manager

Tres Chic Boutique
07.2021 - 12.2022

Sales Associate

The Cotton On Group
05.2021 - 07.2021

Food Service Associate

Yogurtland
01.2020 - 05.2020

Station Associate

Underwood Family Farms
06.2019 - 08.2019

Recreation Leader (Volunteer)

Conejo Recreation & Parks District
07.2017 - 08.2017

Associate Degree - Film

Moorpark College

Bachelor of Arts - Media Management

California State University, Northridge
Amanda Trotter