Amanda Templeton
Oshawa,Canada
Summary
Dedicated and results-oriented professional with 10 years of client service experience, a Bachelor of Commerce Degree and Business Marketing Diploma. Hard worker known for enthusiasm, quick learning, and a commitment to delivering exceptional service to clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Recruiter
Ontario Power Generation
11.2021 - Current
- Cultivating strong relationships with line clients through clear, professional, and timely communication to understand their staffing needs and deliver tailored recruitment solutions that align with collective agreements, company policies, and legal guidelines
- Managing as many as 130 job requisitions simultaneously, demonstrating strong organizational and prioritization skills
- Acting as a mentor through both formal and informal training sessions and presentations, providing support to peers throughout recruitment process
- Consistently identifying and implementing process improvements to enhance recruitment efficiency, streamline operations, and optimize the experience for candidates and hiring managers
- Demonstrated Subject Matter Expert of Recruitment for the Power Workers' Union (PWU) with a strong knowledge of the Collective Agreement
- Leader of the Social Committee (leading a team of 8 staff to plan and execute social activities for Recruitment team of 75 staff)
- Single Point of Contact for Staffing Inbox (2021): Successfully cleared 2-month inbox backlog and initiated 0-2 business day response time
Instructor
Christopher Leadership Courses of Canada
02.2025 - Current
- Developing and delivering engaging lesson plans tailored to enhance students' public speaking and communication skills
- Preparing and presenting motivational speeches to inspire confidence and effective self-expression
- Evaluating adult learners' speaking abilities, providing constructive feedback to improve clarity, persuasion, and presence
- Leading dynamic, interactive classes, instructing from the front of the room to foster participation and skill development
Senior Customer Service Representative
BMO Bank of Montreal
09.2016 - 04.2022
- Assisting 100+ clients per day with personal and commercial banking needs
- Building strong knowledge of product line to assist clients in selecting products meeting highly personal needs
- Responsible for maintaining accurate records of transactions and balancing large cash amounts
- Successfully cleared filing backlog of 3+ years within first 3 months in role
Summer Recreation and Learning Program Guide
Community Living Oshawa Clarington
06.2021 - 09.2021
- Completing analysis, design, development, implementation, and evaluation of a summer learning program for adults with developmental disabilities
- Coordinating and managing weekly schedule of activities, maintaining records for participants on progress made and skills acquired
- Providing individualized guidance and support to participants to promote skill development and goal achievement
Education
Bachelor of Commerce (Honours) - Organizational Behaviour and Human Resources Management
Ontario Tech University
Oshawa, ON06.2021
Business Marketing Diploma - undefined
Durham College
Oshawa, ON06.2019
Effective Speaking Course -
Christopher Leadership Courses of Canada
Oshawa, ON05-2024
Instructional Design Principles to Create Successful E-Learning Courses -
Alison Learning
10-2024
Skills
- Written Communication
- Verbal Communication & Public Speaking
- Digital & Social Media Proficiency
- Interpersonal & Collaborative Skills
- Strong Organization & Time Management
Certification
- Electricity Fundamentals in Canada - Electricity Canada
- Christopher Leadership Award, Christopher Leadership Courses of Canada
- SAP Student Recognition Award, Ontario Tech University
- Certificate of French as a Second Language, Durham District School Board
Timeline
Instructor
Christopher Leadership Courses of Canada
02.2025 - Current
Recruiter
Ontario Power Generation
11.2021 - Current
Summer Recreation and Learning Program Guide
Community Living Oshawa Clarington
06.2021 - 09.2021
Senior Customer Service Representative
BMO Bank of Montreal
09.2016 - 04.2022
Business Marketing Diploma - undefined
Durham College
Bachelor of Commerce (Honours) - Organizational Behaviour and Human Resources Management
Ontario Tech University
Effective Speaking Course -
Christopher Leadership Courses of Canada
Instructional Design Principles to Create Successful E-Learning Courses -
Alison Learning
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