Hi, I’m
Amanda Tavares
Dieppe,Canada
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
years of professional experience
1
Certification
Work History
Canvas Hotel MonctonMoncton, NB
Housekeeper
09.2023 - Current
Job overview
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room refreshes.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Santos City HallBrazil
Bilingual Receptionist
03.2010 - 07.2023
Job overview
- Greeted and welcomed tourists, providing a positive first impression of the city
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Offered detailed information about the city’s tourist attractions, enhancing visitors’ experiences
- Assisted tourists in finding suitable restaurants, bars, and entertainment options
- Promoted tourism-related events to enhance visitor engagement and participation
- Managed the tourism information telephone line, addressing queries effectively.
Education
NBCCMoncton, NB
from Hospitality Management
06.2025
Skills
- Trained in Oracle Opera (PMS system)
- Customer Service
- Guest Relations
- Exceptional Communicator
- Housekeeping
- Physically Strong
- Hospitality Background
Certification
- Clean It Right – Hotels, Motels and Bed & Breakfasts, 09/2023, Present, Tourism, Hospitality and Retail Industry
- Food Safety Certification, 09/2023, 09/2028
- Responsible Beverage, 09/2023, 09/2028, Tourism Industry Association of New Brunswick
- WHMIS Certification, 09/2023, 09/2026
Languages
Fluent in English and Portuguese, enabling effective communication with diverse clientele.
Native or Bilingual
Intermediate level of Spanish, contributing to multilingual communication skills.
Professional Working
Beginner level of French, with an ongoing commitment to improvement.
Limited Working
Ongoing Education
Currently pursuing Hotel and Restaurant Management studies at NBCC, showcasing dedication to professional development.
Timeline
Housekeeper
Canvas Hotel Moncton
09.2023 - Current
Bilingual Receptionist
Santos City Hall
03.2010 - 07.2023
NBCC
from Hospitality Management