Summary
Overview
Work History
Education
Skills
Certification
Languages
Ongoing Education
Timeline
Hi, I’m

Amanda Tavares

Dieppe,Canada
Amanda Tavares

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
years of professional experience
1
Certification

Work History

Canvas Hotel Moncton
Moncton, NB

Housekeeper
09.2023 - Current

Job overview

  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room refreshes.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Santos City Hall
Brazil

Bilingual Receptionist
03.2010 - 07.2023

Job overview

  • Greeted and welcomed tourists, providing a positive first impression of the city
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Offered detailed information about the city’s tourist attractions, enhancing visitors’ experiences
  • Assisted tourists in finding suitable restaurants, bars, and entertainment options
  • Promoted tourism-related events to enhance visitor engagement and participation
  • Managed the tourism information telephone line, addressing queries effectively.

Education

NBCC
Moncton, NB

from Hospitality Management
06.2025

Skills

  • Trained in Oracle Opera (PMS system)
  • Customer Service
  • Guest Relations
  • Exceptional Communicator
  • Housekeeping
  • Physically Strong
  • Hospitality Background

Certification

  • Clean It Right – Hotels, Motels and Bed & Breakfasts, 09/2023, Present, Tourism, Hospitality and Retail Industry
  • Food Safety Certification, 09/2023, 09/2028
  • Responsible Beverage, 09/2023, 09/2028, Tourism Industry Association of New Brunswick
  • WHMIS Certification, 09/2023, 09/2026

Languages

Fluent in English and Portuguese, enabling effective communication with diverse clientele.
Native or Bilingual
Intermediate level of Spanish, contributing to multilingual communication skills.
Professional Working
Beginner level of French, with an ongoing commitment to improvement.
Limited Working

Ongoing Education

Currently pursuing Hotel and Restaurant Management studies at NBCC, showcasing dedication to professional development.

Timeline

Housekeeper

Canvas Hotel Moncton
09.2023 - Current

Bilingual Receptionist

Santos City Hall
03.2010 - 07.2023

NBCC

from Hospitality Management
Amanda Tavares