Amanda Stewart
Severn,Canada
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the Regional Enablement Coach -ONE with RBC. Frequently praised as hardworking by my peers, I can be relied upon to help RBC achieve their collective goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager of Group Financial Advisors
Royal Bank
01.2022 - Current
- Led cross-market teams to achieve key priority goals, fostering collaboration and innovation.
- Enhanced team productivity by implementing strong Practice Management Routines.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Branch Manager
Royal Bank
07.2018 - 01.2022
- Enforced branch compliance with audit and regulatory procedures
- Established retail and commercial business through expansion, retention, and development strategies
- Managed direct reports to maximize productivity, efficiency, and potential
- Employee Development and Coaching
Assistant Branch Manager
Royal Bank
05.2018 - 07.2018
- Employee Development and Coaching
- Scheduling and Time Management
- Client Experience and Perception
- Enforced branch compliance with audit and regulatory procedures
Financial Advisor
Royal Bank
08.2010 - 05.2018
- Planned and executed financial plans
- Assisted clients in achieving their financial goals
- Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives
- Supported exceptional customer service with prompt acknowledgment and accurate account services
Client Advisor
Royal Bank
02.2010 - 08.2010
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Skills
- Motivating
- Reliability
- People-oriented
- Team leadership
- Quick learning
- Training and development
- Flexibility
- Branch Operations
- Coaching and Mentoring
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
- Mutual Fund License
- Personal Financial Service Advice
- Financial Planning 1
- Branch Compliance Officer
Timeline
Manager of Group Financial Advisors
Royal Bank
01.2022 - Current
Branch Manager
Royal Bank
07.2018 - 01.2022
Assistant Branch Manager
Royal Bank
05.2018 - 07.2018
Financial Advisor
Royal Bank
08.2010 - 05.2018
Client Advisor
Royal Bank
02.2010 - 08.2010
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