Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Service Administrator
Finning Canada
Edmonton, Alberta
05.2023 - Current
Prepared detailed reports on service activities for management review.
Created invoices for services rendered and processed payments received from customers.
Provided administrative support to service team by preparing and maintaining records, documents, and reports.
Coordinated logistics of parts shipments between suppliers and customers.
Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
Administrative Manager
Ashley HomeStore
Edmonton, ALBERTA
06.2022 - Current
Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
Monitored office inventory to maintain supply levels.
Delivered comprehensive training to maintain compliance requirements.
Conducted staff performance evaluations to monitor progress and individual skills.
Oversaw CRM updates and backups, report generation and troubleshooting requisition.
Store Manager
Ardene
Edmonton, AB
08.2014 - 06.2022
Delegated work to employees based on shift requirements, individual strengths and unique training.
Interviewed, hired, supervised and trained upwards of 30 employees and instituted mentoring program to develop skills, leadership and employee excellence.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.