Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amanda Stevens

North Bay,ON

Summary

Highly organized and energetic worker with vast experience in fast food restaurants. Demonstrated expertise in preparing high-quality meals with strict adherence to health and safety regulations. A quality-focused individual, committed to delivering the highest standards of food production, presentation, safety and customer service.

Dedicated Customer Service with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Ambitious individual with strong organization and multitasking skills. Ready to apply knowledge and skills to any challange.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fryer Cook

Jocko Point Fish And Chips
05.2018 - 11.2023
  • Collaborated with team members to ensure seamless coordination in the preparation and delivery of orders during peak service hours.
  • Developed strong multitasking skills while managing multiple orders simultaneously under time-sensitive conditions without compromising on quality or presentation standards.
  • Delivered excellent results under pressure by efficiently handling high-volume orders during peak dining hours without sacrificing quality or timeliness.
  • Played a key role in reducing average ticket times by optimizing kitchen workflows, leading to more satisfied customers and positive reviews.
  • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
  • Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Monitored food temperatures to meet quality and safety standards.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Food Preparation Worker

Jocko Point Fish And Chips
05.2018 - 11.2023
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
  • Received positive feedback from customers on prepared dishes, contributing to restaurant''s reputation for excellence.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Adhered to strict dietary restrictions when preparing specialized orders for customers with allergies or dietary preferences.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Followed food safety practices and sanitation guidelines.

Fast Food Cashier

Jocko Point Fish And Chips
05.2018 - 10.2022
  • Enhanced customer satisfaction by providing efficient and accurate order processing.
  • Streamlined payment transactions for quicker service using cash registers and POS systems.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Collaborated with team members to provide exceptional customer service during peak hours.
  • Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
  • Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
  • Ensured compliance with local health regulations through diligent adherence to sanitation guidelines in both front-and back-of-house areas.
  • Strengthened customer loyalty by remembering regular patrons'' preferences and engaging in friendly conversation during transactions.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Assisted counter staff in packing ready orders and distributing to customers.

Education

No Degree - Grade 11

Northern Secondary School
Sturgeon Falls, ON

Skills

  • Cannsell Standard Certificate
  • Food Handler Certification
  • Friendly and Helpful
  • Customer Assistance
  • Cleaning and sanitization
  • Deep frying
  • Collaboration and Teamwork
  • POS Systems
  • Order Fulfillment
  • Multitasking and Organization
  • Workplace Safety
  • Cooking techniques

Languages

English
Professional Working

Certification

  • Food Handling Level 1, First Nations and Inuit Health Branch Environmental Public Health Service- June 27 2022- June 2027
  • Cannsell Standard Certificate - March 16 2024- Present

Timeline

Fryer Cook

Jocko Point Fish And Chips
05.2018 - 11.2023

Food Preparation Worker

Jocko Point Fish And Chips
05.2018 - 11.2023

Fast Food Cashier

Jocko Point Fish And Chips
05.2018 - 10.2022

No Degree - Grade 11

Northern Secondary School

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Amanda Stevens