Amanda SCHECK
Provost,AB
Summary
Dynamic sales professional with a proven track record at Shoppers Drug Mart, excelling in cash handling and relationship building. Recognized for enhancing customer satisfaction through effective issue resolution and streamlined processes. Committed to achieving goals while maintaining organized stock levels, fostering a positive shopping environment.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Shoppers Drug Mart
01.2020 - 10.2027
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Collaborated with team members to maintain store organization and cleanliness, promoting a positive shopping environment.
- Trained new staff on operational procedures and customer engagement strategies, fostering team development.
- Led initiatives to streamline checkout processes, improving transaction efficiency and reducing wait times for customers.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
THe Humming Bird Spa
06.2020 - 08.2023
- Maintained organized sales floor, ensuring product availability and visibility.
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Monitored inventory levels, facilitating timely restocking of merchandise on the sales floor.
- Addressed customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Sales Associate
FUTUTURE SHOP
01.2018 - 03.2023
- Assisted customers in product selection, enhancing satisfaction and loyalty.
- Maintained up-to-date knowledge of product features and promotions.
- Processed sales transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively, ensuring positive shopping experiences.
Education
GED -
Provost Public School
Provost, AB06-2000
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Timeline
Sales Associate
THe Humming Bird Spa
06.2020 - 08.2023
Sales Assistant
Shoppers Drug Mart
01.2020 - 10.2027
Sales Associate
FUTUTURE SHOP
01.2018 - 03.2023
GED -
Provost Public School