Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Say

Unionville,ON

Summary

To provide superior customer service, an excellent skill set, and a professional, courteous demeanor to all clients while gaining experience, increasing knowledgeability and improving current skills and traits. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Server/Prep

Grande Cheese
05.2019 - 01.2020
  • Took, placed, and served orders based on customer's specific needs and wants

Server / Prep

Coffee Time
10.2015 - 01.2017
  • Taking the guest orders and attending to all their needs and wants

Stylist

Levi's Outlet
10.2014 - 01.2017
  • Assisted customers with any promotions and cashing out merchandise

Server

Wild Wings Restaurant
07.2013 - 11.2014
  • Greeted and seated guests in a courteous accommodating manner

Server

Drupati's Bar and Restaurant
06.2013 - 09.2014
  • Greet guests and seat guests in a courteous accommodating manner

Education

Received Ontario Secondary School Diploma -

Maple High School
06.2012

Skills

  • Bilingual - Fluent in English and Cambodian
  • Exceptional creative thinking and communication skills
  • Excellent time management and organization skills
  • Always punctual, reliable, hardworking and of a pleasant disposition
  • Strong interpersonal and leadership skills
  • Conscientious; great attention to detail
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Cleanliness standards
  • Menu Memorization
  • Food Running
  • Food safety understanding
  • Service prioritization
  • Supply Restocking
  • Food sales and promotion
  • Guest Seating
  • Ordering Procedures
  • Warm and Friendly
  • Reliable and Responsible
  • Team Player
  • Adaptable and Flexible
  • High Energy and Stamina
  • Team Leadership
  • Relationship Building
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Cleaning and sanitizing
  • Food and Beverage Service
  • Staff Training
  • Workflow Coordination
  • Food Preparation and Safety
  • Upselling
  • Hospitality best practices
  • Process Monitoring

Languages

English
Cambodian

Timeline

Server/Prep

Grande Cheese
05.2019 - 01.2020

Server / Prep

Coffee Time
10.2015 - 01.2017

Stylist

Levi's Outlet
10.2014 - 01.2017

Server

Wild Wings Restaurant
07.2013 - 11.2014

Server

Drupati's Bar and Restaurant
06.2013 - 09.2014

Received Ontario Secondary School Diploma -

Maple High School
Amanda Say