Amanda J. Saville
Brantford,ON
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Summary
Proactive and meticulous leader with over 20 years of experience in the Food & Beverage industry. Multi-tasking, Chef & Operational Manager well-known for creating high-performing teams and operational excellence. Well-versed aspects of food and beverage management, including proficiencies in inventory control, sales, staff training and development.
Overview
19
19
years of professional experience
4
4
Certification
Work History
Manager, Growth & Retention
Envision Group – Compass Group Canada
07.2022 - Current
- Completed organizational resets, including staff retraining, systems and mobilization support and menu concept development in multiple high-profile client accounts, including Langara College, CIBC Square and Simon Fraser University
- Developed content library for the development of RFP proposal documents including more than 1500 standard responses to common questions
- Managed a varied portfolio of business bids and direct submissions through multiple RFP processes, including ideation, plan development, menu creation and design, and project management managing 17 business wins in H1 F23, including a total managed volume of $35.5M.
District Manager
Chartwells K-12 - Compass Group Canada
10.2020 - 07.2022
- Managed daily operations of 50+ operating units including but not limited to; contract negotiations and business proposal submissions, staffing and training, financial reporting, and full kitchen operations with a total managed volume of $6.8M annually
- Increased revenue by 7.6% YOY while increasing VA by 6.6% and reducing direct costs by 1.1% during Fiscal 2022 and 2023
- Negotiated a total of 27 years of contract extension over 6 contracts while simultaneously implementing onboarding and training programs for new supervisors, reducing turnover by 22% YOY
- Developed and implemented inventory application for iPhone/iPad (currently held as proprietary to Chartwells K-12 Ontario)
- Winner of the Chartwells Good2Great H1 award for Operational Excellence and the ExCom Recognition Award for Business Innovation in 2021.
Operations Manager
Chartwells K-12 - Compass Group Canada
08.2019 - 10.2020
- Managed on-site operation of 18 operational units, with total managed business volume of $2.9M annually
- 2x winner of HERO Operational Excellence awards.
Restaurant Manager
Elements Casino Brantford
10.2018 - 03.2019
Food and Beverage Supervisor
Elements Casino Brantford/OLG Casino Brantford
07.2017 - 10.2018
Assistant Kitchen Supervisor
OLG Casino Brantford
05.2016 - 07.2017
Education
Graduate Certificate - Event Management
Cook Level 1 & Cook Level 2 -
Bachelor of Arts - Business Administration
Bachelor of Science - Microbiology
Skills
- Staff Management
- Project Management
- Team Leadership
- Verbal and Written Communication
- Contract Development and Management
- Food and Beverage Management
- Employee Training
- Managing Operations and Efficiency
- Issue and Conflict Resolution
Certification
Red Seal – Cook - 2014
Palliative Care Certification (Mohawk College) – 2009
Advanced Food Safety Training – July 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager, Growth & Retention - Envision Group – Compass Group Canada
07.2022 - Current
District Manager - Chartwells K-12 - Compass Group Canada
10.2020 - 07.2022
Operations Manager - Chartwells K-12 - Compass Group Canada
08.2019 - 10.2020
Restaurant Manager - Elements Casino Brantford
10.2018 - 03.2019
Food and Beverage Supervisor - Elements Casino Brantford/OLG Casino Brantford
07.2017 - 10.2018
Assistant Kitchen Supervisor - OLG Casino Brantford
05.2016 - 07.2017
Conestoga College - Graduate Certificate, Event Management
Liaison College - Cook Level 1 & Cook Level 2,
Trent University - Bachelor of Arts, Business Administration
McMaster University - Bachelor of Science, Microbiology