Amanda Roy
Grimsby,ON
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
MNP LLP
07.2024 - Current
- General Administrative duties including filing and drafting review letters, memos and other official documents.
- Tax Filing with CRA Clearance.
- Social Committee member, planning office events, & DE&I Committee member.
- United Way Committee – Planning and executing weeks long United Way campaigns including Firetruck Pull, Volunteer events and fundraising events.
- Providing support to firm partners, managers and our marketing department including organizing practice units, year ends, financial statements and client management.
- Correspondence with clients including invoices, managing year end documents, and answering questions regarding their annual returns.
Bar Manager/Bartender
Shenanigans Arcade and Golf Bar
07.2024 - 06.2025
- General Housekeeping
- Managing cashflow, including tills, petty cash and the safe.
- Using my smart serve certification to safely serve patrons.
- Mixology and Serving
- Planning and Executing events.
- Managing Staff
- Helping launch and opening a food truck
- Opening and closing the bar.
- Inventory control and ordering
- Creating and implementing new policies and processes to ensure efficiency and accuracy.
- Social Media content creation and posting.
Marketing Manager
Gillis Consulting and Training Inc
08.2023 - 07.2024
- General Administration including filing and creating official documents and SOPs.
- Marketing; including social media, graphic design and ad design.
- Drawing up contracts.
- Sales support to sales managers.
- Event planning.
- Revenue reporting.
Server/Bartender
The Slye Fox
07.2023 - 07.2024
- General Housekeeping and food safety practices.
- Managing and balancing a personal float.
- Bartending including different cocktails, bar prep, cleaning and inventory.
- Serving food and ensuring order accuracy.
- Utilizing SmartServe to ensure clients are safe.
Dual Rate Supervisor: Count Attendant
Elements Casino Flamboro
05.2014 - 08.2023
- Managing cash in and outside of the Main Bank.
- Balancing and filling CTR, ABM, AJM’s and various floats
- Lottery sales and Brinks Deliveries.
- Cash transactions with patrons up to $100,000 or more.
- Emptying slot machines of funds, sorting, verifying funds and selling to the banker.
- Supervising staff.
- Responsible for sensitive areas and sensitive keys.
Bartender and Server
La Piazza Allegra
Hamilton, Ontario
08.2022 - 07.2023
- Implemented food safety practices to ensure compliance with health regulations.
- Provided exceptional customer service to enhance guest experience.
- Managed cash flow utilizing personal float and balanced cash outs effectively.
- Prepared and served cocktails while maintaining cleanliness of bar area.
- Organized and served customers efficiently to optimize service times.
- Monitored inventory levels and pre-ordered stock to prevent shortages.
Bartender/Server
Brando’s Beach House & Manny’s Place
07.2020 - 01.2022
- Manage and Balance cash and inventory
- Following all smart serve and Covid-19 Protocols
- General Housekeeping
- Preparing and serving food and drinks.
Education
Event Management
Humber College
Toronto06-2008
Skills
- Tax filing
- Event planning
- Microsoft Excel
- Marketing strategies
- Cash flow management
- Inventory control
- Social media marketing
- Team leadership
- Attention to detail
- Food safety practices
- Dining customer service
- Menu memorization
- Exceptional customer service
- Point of sale operation
Accomplishments
Team Spirit Award - MNP
Certification
SmartServe Certified
References
References available upon request.
Timeline
Administrative Assistant
MNP LLP
07.2024 - Current
Bar Manager/Bartender
Shenanigans Arcade and Golf Bar
07.2024 - 06.2025
Marketing Manager
Gillis Consulting and Training Inc
08.2023 - 07.2024
Server/Bartender
The Slye Fox
07.2023 - 07.2024
Bartender and Server
La Piazza Allegra
08.2022 - 07.2023
Bartender/Server
Brando’s Beach House & Manny’s Place
07.2020 - 01.2022
Dual Rate Supervisor: Count Attendant
Elements Casino Flamboro
05.2014 - 08.2023
Event Management
Humber College