Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Roy

Kamloops,BC

Summary

Seeking a full-time position that presents professional challenges. Utilize strong interpersonal skills, excellent time management abilities, and problem-solving expertise. Committed to maintaining high efficiency and effectiveness in all tasks. Dedicated to delivering exceptional results and fostering positive working relationships with colleagues and clients, contributing to organizational success.

Overview

16
16
years of professional experience

Work History

Decluttering and Cleaning Specialist

Home Business
02.2020 - Current
  • Ensured timely completion of tasks by strictly following schedules and prioritizing duties based on urgency and importance.
  • Supported facility maintenance efforts through proactive identification and reporting of potential issues or damages.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces in common areas.
  • Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
  • Provided excellent customer service, addressing client concerns promptly and professionally.
  • Educated peers on best practices regarding safe and effective cleaning techniques, fostering a culture of continuous improvement.
  • Improved cleanliness and sanitation by performing thorough cleaning tasks on a daily basis.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Exceeded client expectations with customized cleaning solutions tailored to individual needs and preferences.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Increased workplace morale by maintaining a positive attitude toward colleagues, supervisors, and clients alike.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted management in developing new strategies for improved efficiency in overall operations.

Leadhand Supervisor

Horizon North Manufacturing
10.2008 - 01.2015
  • Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
  • Adhered to industry safety protocols and enforced team member compliance.
  • Collaborated with cross-functional teams for successful project completion, strengthening interdepartmental relationships.
  • Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
  • Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
  • Communicated with management and team members to resolve obstacles and complete projects.
  • Established clear expectations for performance standards within the team encouraging accountability among all members.
  • Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to high productivity levels.
  • Bolstered workplace morale through positive reinforcement techniques, resulting in improved teamwork dynamics.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

GED -

Valleyview Secondary School
Kamloops, BC

Skills

  • Strong Work Ethic
  • Reliability and punctuality
  • Safety awareness
  • Excellent written and verbal communication skills
  • Confident, articulate and professional speaking abilities
  • Empathic listener
  • Attention to detail
  • The ability to motivate fellow co workers
  • Enjoy working with public and diverse population
  • Excellent common sense, judgement and decision making

Languages

English

Timeline

Decluttering and Cleaning Specialist

Home Business
02.2020 - Current

Leadhand Supervisor

Horizon North Manufacturing
10.2008 - 01.2015

GED -

Valleyview Secondary School

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Amanda Roy