Amanda Roth
Kelowna,BC
Summary
Dynamic and results-oriented professional with extensive experience at Sterling Advisory and Capri Insurance. Excelled in customer service and administrative support, demonstrating a strong work ethic and exceptional multitasking abilities. Proven track record of enhancing client relationships and streamlining operations, underpinned by a commitment to quality and effective time management.
Overview
12
12
years of professional experience
Work History
Personal Assistant
Sterling Advisory
10.2015 - 10.2016
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Insurance Agent
Capri Insurance
09.2004 - 10.2009
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
Education
Mount Boucherie Senior Secondary
West Kelowna, BC2004
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Strong Problem Solver
- Attention to Detail
- Dedicated Team Player
- Appointment Scheduling
- Advanced multitasking abilities
- Commitment to quality and service
- Administrative Support
- Professional and mature
- Filing and data archiving
Languages
English
Full Professional
Timeline
Personal Assistant
Sterling Advisory
10.2015 - 10.2016
Insurance Agent
Capri Insurance
09.2004 - 10.2009
Mount Boucherie Senior Secondary