Amanda Root
Paramedic
Barrie,Canada
Summary
Experienced paramedic with 20+ years of active service and a strong commitment to delivering high-quality patient care. Demonstrates excellent decision-making, critical thinking, and adaptability in fast-paced, high-pressure environments. Proven ability to foster collaborative work environments and achieve outstanding results in emergencies. Advanced in management roles across retail, hospitality, and sports industries, showcasing exceptional leadership abilities. Actively engaged in professional development through committee work and a passion for improving emergency medical services. Dedicated to compassionate, efficient care and contributing to the growth and success of the profession.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Primary Care Paramedic
County of Simcoe Paramedic Services
04.2005 - Current
- Deliver emergency care, achieving swift stabilization and improved patient outcomes
- Lead emergency responses, ensuring seamless handovers and optimal care
- Mentor new paramedics, enhancing team efficiency and performance
- Maintain detailed records, ensuring precise patient medical histories
- Collaborate with agencies, optimizing emergency response strategies
- Respond to emergency calls with high success rate, ensuring patient safety
- Conduct thorough equipment checks, guaranteeing operational readiness for emergencies
- Developed strong rapport with patients from diverse backgrounds, fostering trust and cooperation throughout their treatment experience.
- Special Events & Bike Team member proficient in UTV operation as well as assisting in leading a team at special events and mass gatherings, to ensure safety and well being of all patrons of these events.
Owner/Operator
Giant Barrie
06.2008 - Current
- Oversee operations and planning, boosting customer retention and satisfaction
- Implement cost-saving strategies, significantly reducing expenses
- Strengthen customer relationships, ensuring customer loyalty and satisfaction
- Analyze market trends and consumer buying patterns and adapting strategies to grow sales and provide the newest and most innovative products
- Foster strong team culture, mentor staff, and build strategic partnerships
- Cultivate relationships with key stakeholders to expand market presence and opportunities
- Ensure compliance with industry regulations and maintain high quality standards
- Conduct regular audits and implement continuous improvement processes
- Managing and creating content for various social media platforms in order to drive sales and engagement to the retail location
- Managing all financials including bill payments, inventory audits and payroll
Brand Ambassador
Liv Cycling Canada
01.2017 - Current
- Represent Liv Cycling Canada as Brand Ambassador, fostering customer relationships and driving product awareness through engaging presentations and events such as biking events, cycling related fitness programs and skill clinics in order to introduce women to the sport of cycling
- Promote and encourage women in cycling
- Promote Liv Cycling products, enhancing brand visibility and customer engagement at both the local store level as well as the corporate level
- Educate customers on product features, improving user satisfaction
- Collaborate with marketing team to align promotional strategies
Part-time Manager
Moose Winooski's
08.2001 - 08.2004
- Managed hiring, training, and scheduling to optimize staff efficiency and service quality
- Analyzed sales data to enhance dining room organization, boosting profitability
- Fostered a cohesive team environment, overseeing both service and kitchen staff while effectively addressing guest concerns and internal challenges
- Managed crucial daily tasks including labor input, sales tracking, and inventory counts, ensuring accurate financial and operational records
Assistant Store Manager
National Sports
04.1998 - 08.2001
- Began as a sales associate in April 1998, promoted to Department Manager in July 1998, then promoted to Assistant Store Manager in November 1999
- Managed retail operations, enhancing customer satisfaction and staff productivity
- Led a team of 30, improving sales performance and operational efficiency
- Implemented staffing strategies, optimizing scheduling and training
- Handled financial tasks, ensuring accurate daily deposits and stock levels
- Led store operations, overseeing staff management, financial processes, and inventory control
- Resolved customer issues promptly, maintaining high satisfaction rates and fostering loyalty
- Cultivated a cohesive team environment, mentoring department managers and sales associates
Ski School Supervisor/Ski and Snowboard Instructor
Snow Valley Ski Resort
11.1994 - 11.1997
- Coordinated weekly ski lessons and programs, enhancing instructor efficiency
- Led a team of 15-20 instructors, improving lesson quality and safety
- Managed scheduling and payroll submissions, ensuring timely payments
- Managed ski school operations, overseeing instructor assignments and program organization while ensuring efficient payroll processing and scheduling
- Fostered a cohesive team environment, leading a group of instructors to deliver high-quality ski lessons and programs for resort guests
Server
Moxie’s Winouck’s
08.2001 - 06.2003
- Delivered exceptional guest experiences, enhancing customer satisfaction
- Effectively managed shift duties, ensuring operational efficiency
- Trained new staff, improving team performance and cohesion
- Recognized for interpersonal skills and ability to thrive under pressure
- Executed opening and closing tasks, maintaining dining standards
- Mentored new hires, sharing best practices and fostering a culture of continuous improvement within the service team
- Implemented creative solutions to enhance guest experiences, resulting in increased customer loyalty and positive feedback
Department Manager
National Sports
07.1998 - 11.1999
- Scheduled and coordinated staff shifts, ensuring optimal coverage and efficiency
- Enhanced footwear sales through strategic merchandising and customer engagement
- Led daily operations, fostering a productive and organized department environment
- Resolved customer issues promptly, maintaining high satisfaction levels
- Trained new hires on policies, improving team competency and service quality
- Led staff scheduling and footwear department operations, driving sales through effective merchandising and customer satisfaction initiatives
- Streamlined daily activities and implemented new training programs, enhancing team efficiency and product knowledge
- Fostered a customer-centric environment, resolving issues promptly and ensuring high satisfaction levels across the department
Sales Associate
National Sports
04.1998 - 07.1998
- Assisted customers in sales, resolving issues, and building strong relationships
- Analyzed competitor products to align with customer needs and market trends
- Managed inventory tasks, including receiving, pricing, and product transfers
- Ensured store cleanliness and organization to enhance customer experience
- Fostered strong customer relationships through personalized assistance, efficient problem resolution, and proactive maintenance of positive interactions
- Managed diverse operational tasks including inventory reception, accurate pricing, and product transfers while maintaining impeccable store presentation
Ski Instructor-Level II / Ski Coach Level I
The Heights of Horseshoe Ski Resort
11.1997 - 04.1998
- Led weekly freestyle ski program for nine members, enhancing skills and confidence
- Managed children’s ski program, ensuring safety and skill development
- Fostered a collaborative environment, improving team dynamics and learning outcomes
- Led dynamic freestyle ski program, fostering skill development and passion for winter sports in young athletes while overseeing children’s ski initiatives
Ski Instructor- Level II / Ski Coach - Level I
Snow Valley Ski Resort
11.1994 - 11.1997
- Conducted50+ hours of ski lessons weekly, enhancing skills for diverse age groups
- Crafted tailored eight-session plans, boosting skiers’ confidence and ability
- Participated in weekly training, refining instructional techniques and skiing proficiency
Education
Community Engagement and Leadership Certificate - Leadership
Toronto Metropolitan University
12-2025
Diploma - Paramedic PCP
Humber College School of Health Sciences
01.2005
Diploma - OSSD & OAC
St. Joseph’s High School
06.1996
Skills
- Leadership and Customer service
- Problem Solving
- Critical Thinking
- Time and Task management
- Conflict Resolution
- Team and Collaborative approach
- Solution Based thinking
Certification
- First Aid, CPR (Level C) and AED
- Radio Telephone Operator
- National Coaching Course Level2 NCCP
- Paramedic Preceptor
- UTV operation
Languages
English (Native), French (Highly proficient).
Course & Training
- Paramedic Preceptor Course, County of Simcoe Paramedic Services
- Zoll Superuser
- OPSEU Union Steward
- EVAP committee member and trainer
- Paramedic Pandemic Focus Group
- Advanced Grievance Writing, OPSEU
- Dismantling Systemic Racism Program , OPSEU
- VSSC-Victim Services of Simcoe County (Formerly VCARS), Barrie Police Services
- Special Events Team Member
- Bike Team Member
- Various Management Courses , Retail & Hospitality Industries
- Facilitator Training
- Sensitivity Training
- Selection Skills
- Transition to Management
- Coaching an Excellent Team
- Loss Prevention Workshop
- Telephone Workshop
- Selling Skills
- Welcome to Retail
- Merchandising Workshop
Timeline
Brand Ambassador
Liv Cycling Canada
01.2017 - Current
Owner/Operator
Giant Barrie
06.2008 - Current
Primary Care Paramedic
County of Simcoe Paramedic Services
04.2005 - Current
Part-time Manager
Moose Winooski's
08.2001 - 08.2004
Server
Moxie’s Winouck’s
08.2001 - 06.2003
Department Manager
National Sports
07.1998 - 11.1999
Assistant Store Manager
National Sports
04.1998 - 08.2001
Sales Associate
National Sports
04.1998 - 07.1998
Ski Instructor-Level II / Ski Coach Level I
The Heights of Horseshoe Ski Resort
11.1997 - 04.1998
Ski School Supervisor/Ski and Snowboard Instructor
Snow Valley Ski Resort
11.1994 - 11.1997
Ski Instructor- Level II / Ski Coach - Level I
Snow Valley Ski Resort
11.1994 - 11.1997
Community Engagement and Leadership Certificate - Leadership
Toronto Metropolitan University
Diploma - Paramedic PCP
Humber College School of Health Sciences
Diploma - OSSD & OAC
St. Joseph’s High School
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