Amanda Romero
Sunnyvale
Summary
Dedicated customer service and hospitality professional with extensive experience in managing operations, leading teams, and ensuring customer satisfaction. Adept at handling financial processes, with strong analytical skills and a commitment to excellence. Bilingual in English and Spanish, offering an inclusive approach to communication and service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Catering Supervisor/Events Management
Palo Alto Networks
07.2022 - Current
- Supervise Catering Operations
- Oversee the planning and execution of catering events, ensuring all operations run smoothly and efficiently.
- Coordinate with clients to understand their needs and preferences, tailoring services to meet their expectations.
- Lead and motivate the catering team, providing training and support as needed.
- Schedule staff shifts and allocate resources effectively to meet the demands of each event.
Accountant
Independent Contractor
08.2021 - 06.2022
- Efficiently processed daily operations and managed accounts receivable.
- Utilized Excel and QuickBooks for financial tracking and creating invoices.
- Managed multiple phone lines, ensuring smooth communication and customer service.
Manager
Last Chance Restaurant
05.2021 - 06.2022
- Oversaw daily branch operations, ensuring a clean and organized facility.
- Led a team to achieve high levels of customer satisfaction and maintain service standards.
- Managed financial responsibilities, including balancing cash drawers.
Education
High School Diploma -
Bellevue, WA01.2009
Skills
- Strong analytical and planning abilities
- Excellent accuracy and attention to detail
- Exceptional problem-solving skills
- Bilingual in Spanish and English
- Food safety compliance
- Written and verbal communication
Certification
- Leader Certified Training (LCT)-Santa Clara CA, 2025
Timeline
Catering Supervisor/Events Management
Palo Alto Networks
07.2022 - Current
Accountant
Independent Contractor
08.2021 - 06.2022
Manager
Last Chance Restaurant
05.2021 - 06.2022
High School Diploma -
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