Amanda Robinson
Spruce Grove,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clerk
Homegrown Foods Ltd.
12.2022 - Current
- Interacted with customers by phone or in-person to provide information.
- Monitor supply inventory and made arrangements for restocking of low-stock items.
- Opening and closing of the store.
- Knowledge and ongoing training of natural health remedies and supplements.
Courier
Skip The Dishes
01.2019 - 01.2023
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
Assistant Manager
Original Joes
09.2014 - 12.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Master of Counseling - Counseling Psychology
City University of Seattle
Alberta11.2024
Bachelor of Arts - Psychology
Athabasca University
Athabasca, AB02.2023
Skills
- Group Therapy
- Holistic Understanding
- Emotional Awareness
- Encouragement and Motivation
- Empathetic
- Person-Centered & Family Systems method
- Collaborative
Certification
- Student Membership, Canadian Counseling & Psychotherapy Association (CCPA)
- Trauma Informed Care eLearning Certificate, Alberta Health Services (AHS)
- Indigenous Canada: Massive Open Online Course (MOOC), University of Alberta: Coursera
Volunteer Experience
Caring Friends Bereavement Group, Co-facilitator [October, 2022-Present]
Timeline
Clerk
Homegrown Foods Ltd.
12.2022 - Current
Courier
Skip The Dishes
01.2019 - 01.2023
Assistant Manager
Original Joes
09.2014 - 12.2017
Master of Counseling - Counseling Psychology
City University of Seattle
Bachelor of Arts - Psychology
Athabasca University
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