Amanda Rivet
Calgary,Alberta
Summary
I am a client-focused Event Manager who excels in cultivating strong, meaningful relationships with clients, colleagues, and partners. I am results-oriented offering over 8 years of experience successfully planning, coordinating and executing events . I am a detail-oriented person with strong organizational skills. I handle multiple projects simultaneously with a high degree of accuracy. I have a proven track record of providing top-tier customer service and event success. I possess a diverse range of competencies across multiple areas and solve problems seamlessly and with an outstanding mindset.
Overview
17
17
years of professional experience
Work History
VP of Operations
ActionCOACH Canada
04.2023 - Current
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Optimized supply chain management for improved product availability and reduced lead times.
- Implemented data-driven strategies to identify areas of improvement and drive continuous process optimization.
- Developed cross-functional teams to foster collaboration, resulting in increased productivity and performance.
- Managed high-profile events with tight deadlines, ensuring seamless execution and positive client feedback.
- Designed engaging event experiences by incorporating unique themes, entertainment options, and interactive elements.
Business Office Manager
Neighbourhood Painters
02.2022 - 04.2023
- Increased business by 250% in 1 Year
- Created and managed Staff Scheduling, all project scheduling & Training Events
- Sales, using CRM to track, monitor, and follow-up
- Trade Show and Event - planning, coordination, sales and follow-up
- Develop and maintain Company Training Manual
- Safety Program, Onboarding, Client Prep Lists
- Lead Client Relations with emphasis on customer service, follow-up, and communication
- Human Resources, Payroll, and Accounting
- Marketing, website, social media, and events management
- Health and Safety Company Administrator
- Project Coordination with residential and commercial clients
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maximized cash flow through optimal billing and collection processes.
- Coordinated with vendors and suppliers to facilitate timely payments.
Photographer, Designer and Business Owner
Self Employed Services
05.2016 - 02.2022
- Photography, portraits, family, products
- Logo Design, web design, advertisement graphics, flyers, online and print
- Digitally edited photos to enhance appearance.
- Leveraged camera gear and equipment to express creative vision.
- Managed correspondence with clients, documented interactions and tracked data transfers with manual and automated strategies.
- Planned and prepared for on-location and studio shoots.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Took photos from different angles and perspectives to capture perfect images.
- Leveraged mechanical mounting systems to improve focus and image stability.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Applied skill in color theory and composition to bring client visions to fruition.
- Collaborated with clients to address brand imaging and marketing style.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
VP of Operations
Waves Coffee
04.2010 - 02.2014
- Strategic Planning: Developing and implementing organization's strategic plans and goals to drive growth and profitability
- Increased company growth through collaboration with sales and marketing departments.
- Established performance goals for department and outlined processes for achievement.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Collaborated with senior management to develop strategic initiatives and long-term goals.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified opportunities to improve business process flows and productivity.
- Negotiated price and service with vendors to decrease expenses and increase profit.
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Developed, coordinated and executed training of Franchisees.
- Overseeing and managing the organization's day-to-day operations, ensuring that all processes and systems are efficient and effective
- Monitoring financial performance, managing budgets, and ensuring financial goals are met.
Head Event Coordinator
Sooke Harbour House Resort
04.2007 - 04.2010
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Meet and coordinate with clients to plan their event
- Deliver world class service and a 5 star unique experience
- Event Sales, achieving profit goals and coordinating 250+ events per year
- Trade Show Planning, Coordination and Sales
- Create email campaigns, advertising, website management,
- Coordinate with vendors: florist, photographers, décor rental, equipment rental, and corporate planners
- Manage 20+ Event Staff
- Manage all event communication to all other departments.
- Day of set-up, take down, staff management, coordination, overseeing entire event
- All event administration, event quotes, banquet orders, deposits and final billing
- Coordinate closely with Head Chef, Restaurant staff, Front Desk and Maintenance staff and resort management to create the best most seamless experience for the clients.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
Education
Professional Events And Conference Management -
Camosun College
Victoria, BC2008
Situational Leadership Certificate - Situational Leadership Certificate
Camosun College
Victoria, BC2008
Business Management - Servant Leadership
Camosun College
Victoria, BC2008
Business Computer Applications 200 - Business Management
Camosun College
Victoria, BC2007
Business Management - Management Innovation 202
Camosun College
Victoria, BC2007
Skills
- Excellent communicator
- Professional Event Management
- Highly skilled and efficient multi-tasker
- Consistently exceeding expectations
- Strong sense of professionalism
- Supplier Management
- Process Improvement
- Human Resources Management
- Administration and Operations
- Microsoft Suite Proficiency
- Operations Management
- Business process reengineering
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
VP of Operations
ActionCOACH Canada
04.2023 - Current
Business Office Manager
Neighbourhood Painters
02.2022 - 04.2023
Photographer, Designer and Business Owner
Self Employed Services
05.2016 - 02.2022
VP of Operations
Waves Coffee
04.2010 - 02.2014
Head Event Coordinator
Sooke Harbour House Resort
04.2007 - 04.2010
Professional Events And Conference Management -
Camosun College
Situational Leadership Certificate - Situational Leadership Certificate
Camosun College
Business Management - Servant Leadership
Camosun College
Business Computer Applications 200 - Business Management
Camosun College
Business Management - Management Innovation 202
Camosun College
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