Hardworking and reliable team member with strong ability in leadership and communication. Offering problem solving and adaptability. Highly organized, proactive and punctual with team-oriented mentality.
Overview
23
23
years of professional experience
Work History
Postmaster
Canada Post
Tantallon, NS
04.2021 - Current
Performed daily opening and closing procedures of the post office.
Organized mail sorting operations to ensure timely delivery.
Provided customer service to patrons of the post office.
Ensured compliance with safety regulations when handling hazardous materials or equipment.
Maintained accurate inventory levels for a variety of products and services offered by the post office.
Ensured health and Safety regulations are followed to ensure safe working environment for staff members.
Conducted regular maintenance on all postal equipment such as scales, computers, printers.
Resolved customer complaints in an efficient manner while providing excellent customer service.
Provided support during peak times such as holidays or special events requiring additional staffing resources.
Monitored staff member adherence with regulations and procedures.
Communicated postal rules and regulations.
Responbil for submiting pays on a bi-weekly schedule.
Communicated and Organized staffing for 18 personal in a unionized environment.
Postmaster
Canada Post
Enfield, NS
04.2019 - 04.2021
Owner/Operator
Travel Only
Tantallon, NS
03.2018 - 03.2021
Created marketing campaigns to attract new customers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Researched potential partners in order to expand services offered.
Collaborated with other owners on joint ventures and shared resources.
Organized events such as trade shows and conferences.
Ensured compliance with local, state, and federal regulations.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Developed and implemented successful sales strategies to meet business goals.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Coordinated with technical and IT teams to develop company website and create online advertisements.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Implemented successful business strategies to increase revenue and target new markets.
Identified new opportunities for growth, expansion, and diversification.
Postmaster Acting Assignment
Canada Post
Tantallon, NS
11.2018 - 04.2019
Clerk
Canada Post
Hubbards, NS
09.2016 - 11.2018
Clerk
Canada Post
Binbrook, ON
05.2009 - 09.2016
Postmaster
Canada Post
Clements, ON
03.2007 - 03.2009
Clerk
Canada Post
Binbrook, ON
05.2005 - 03.2007
Clerk
Canada Post
Mount Hope, ON
04.2001 - 05.2005
Education
Diploma - Tourism -Travel Studies
Mohawk College of Applied Arts And Technology
Hamilton, ON
06.2010
Skills
Adaptability
Critical Thinking
Problem Solving
Creativity
Emotional intelligence
Conflict Resolution
Time Management skills
Active listening
Communication
Timeline
Postmaster
Canada Post
04.2021 - Current
Postmaster
Canada Post
04.2019 - 04.2021
Postmaster Acting Assignment
Canada Post
11.2018 - 04.2019
Owner/Operator
Travel Only
03.2018 - 03.2021
Clerk
Canada Post
09.2016 - 11.2018
Clerk
Canada Post
05.2009 - 09.2016
Postmaster
Canada Post
03.2007 - 03.2009
Clerk
Canada Post
05.2005 - 03.2007
Clerk
Canada Post
04.2001 - 05.2005
Diploma - Tourism -Travel Studies
Mohawk College of Applied Arts And Technology
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