Amanda ray
merced
Summary
Dynamic manager with a proven track record at Universal Service Recycling, excelling in team leadership and complex problem-solving. Enhanced operational efficiency through innovative training programs and streamlined processes, achieving significant waste reduction. Committed to fostering strong relationships and maximizing team performance in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Manager
Universal Service Recycling
06.2019 - Current
- Led operational initiatives to optimize recycling processes and enhance service delivery.
- Developed and implemented training programs for staff to improve efficiency and safety protocols.
- Streamlined workflow management systems to ensure timely processing of recyclable materials.
- Collaborated with cross-functional teams to identify areas for process improvement and waste reduction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Deli Associate
Target
01.2018 - 06.2019
- Collaborated with team to maintain product quality and freshness in deli department.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated deli equipment safely and efficiently to prepare food items.
- Trained new associates on deli procedures and safety protocols, enhancing team performance.
- Developed and implemented streamlined processes for food preparation, improving efficiency by reducing waste.
- Enhanced customer satisfaction through effective problem-solving and prompt service delivery in high-traffic periods.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
Education
High School Diploma -
Merced Adult School
Merced, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Goal setting
- Relationship building
- Customer relationship management (CRM)
- Performance management
Timeline
Manager
Universal Service Recycling
06.2019 - Current
Deli Associate
Target
01.2018 - 06.2019
High School Diploma -
Merced Adult School