Amanda Randall
Holland Landing,ON
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations, food safety and sanitation regulations.
Overview
9
9
years of professional experience
Work History
Heavy Machine Operator
Ash Grove
Mississauga, Ontario
01.2023 - 08.2024
- Adhered strictly to all established safety guidelines while operating heavy machinery.
- Operated a variety of heavy equipment such as bulldozers, backhoes, front-end loaders, skid steers, and excavators.
Server
Boston Pizza
Mississauga, Ontario
01.2017 - 12.2022
- Provided excellent customer service to high volume of customers daily, ensured satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees on restaurant duties and procedures.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Crabby Joe's
Mississauga, Ontario
01.2016 - 01.2017
- Demonstrated exceptional customer service by attending to customers' needs such as topping off drinks and promptly offering essential condiments and supplies. Promoted desserts, appetizers, and specialty drinks to maximize revenue.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Created itemized meal checks, calculating total costs and taxes.
Skills
- Exceptional customer service
- Strong Work Ethic
- Positive and professional
- Detail Oriented
Timeline
Heavy Machine Operator
Ash Grove
01.2023 - 08.2024
Server
Boston Pizza
01.2017 - 12.2022
Server
Crabby Joe's
01.2016 - 01.2017
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