Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Ramirez

Madera

Summary

Currently pursuing a Bachelor of Science Degree in Dental Hygiene at Fresno City College with a focus on healthcare and patient care. Transitioning from merchandising management to dental hygiene, bringing strengths in leadership, customer relations, and teamwork, along with strong communication and organizational skills to support patients and dental team in delivering quality care.

Overview

11
11
years of professional experience

Work History

Merchandise Assistant Store Manager

Marshall’s
Fresno
01.2022 - 06.2025
  • Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, receiving, and a strong focus on minimizing shrink and damages.
  • Analyze sales data and trends to identify growth opportunity, and implementing strategic merchandising decisions that align with company goals.
  • Supervised and trained associates in merchandise presentation, inventory management, and loss prevention practices.
  • Directed and supported staff to deliver exceptional service and resolve customer concerns efficiently.
  • Ensure compliance with company standards, policies, and procedures, while maintaining operational efficiency.
  • Collaborate with district and regional leaders to align store strategies with corporate objectives, and drive consistent results.

Key Carrier

Marshall’s
Madera
01.2014 - 01.2022
  • Oversaw daily store operations including opening, closing, and ensuring compliance with company policies and procedures.
  • Supervised and supported team members within the department, delegating tasks and providing guidance to achieve performance goals.
  • Assisted management in supervising associates, delegating tasks, and ensuring operational standards were met.
  • Provided excellent customer service by resolving escalated issues and supporting front-line staff during peak hours.

Education

Bachelor of Science in Dental Hygiene

Fresno City College
Fresno
05.2026

Associate of Science - Biological Science

Madera Community College
Madera
05.2024

Skills

  • Team collaboration
  • Communication
  • Customer relations
  • Active listening
  • Time management
  • Efficient task coordination

Timeline

Merchandise Assistant Store Manager

Marshall’s
01.2022 - 06.2025

Key Carrier

Marshall’s
01.2014 - 01.2022

Bachelor of Science in Dental Hygiene

Fresno City College

Associate of Science - Biological Science

Madera Community College

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Amanda Ramirez