Amanda Philip
Nanaimo
Summary
Accomplished Hospital Manager with a proven track record at VCA Island Animal Hospital, showcasing exceptional skills in operational oversight and staff development. Spearheaded accreditation efforts, enhancing patient care and staff morale. Adept in financial budgeting and fostering collaborative teamwork, significantly improving service quality and efficiency.
Strong focus on team collaboration and achieving results, adaptable to changing needs.
Overview
18
18
years of professional experience
Work History
Hospital Manager
VCA Island Animal Hospital
03.2017 - Current
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Evaluated patient care and initiated procedural changes for increased benefit.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Promoted a culture of excellence among hospital staff by organizing ongoing professional development opportunities for employees at all levels.
- Led efforts to obtain accreditation for the hospital by successfully meeting stringent quality standards set forth by accrediting organizations.
- Enhanced employee morale and retention by fostering a positive work environment through team-building activities and open communication channels.
- Oversaw recruitment efforts for healthcare professionals, resulting in the hiring of highly skilled and compassionate staff members.
- Spearheaded community outreach initiatives aimed at increasing public awareness of hospital services and promoting a positive image of the institution.
- Developed and maintained a safe environment for patients, visitors, and staff through regular inspections of hospital facilities.
- Managed budgets and financial resources, ensuring optimal allocation of funds for necessary equipment, staffing, and supplies.
- Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
- Created annual goals, objectives and budgets to reduce overall facility costs.
Hospital Manager
VCA Shamrock Animal Hospital
03.2023 - 03.2024
- Temporarily undertook additional postition as Hospital Manager of VCA Shamrock animal hospital while also managing VCA Island animal hospital.
- Developed new management staff to champion role as hospital manager.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Managed budgets and financial resources, ensuring optimal allocation of funds for necessary equipment, staffing, and supplies.
Licensed Practical Nurse
NRGH
01.2007 - 01.2014
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Developed patient care plans to address individual needs, promoting faster recovery.
Education
LPN - Licensed Practical Nursing
Vancouver Island University
Nanaimo, BC06-2006
Skills
- Operational Oversight
- Staff development
- Collaborative Teamwork
- Effective Time Management
- Detail-Oriented Analysis
- Responsive to New Challenges
- Financial Budgeting
Timeline
Hospital Manager
VCA Shamrock Animal Hospital
03.2023 - 03.2024
Hospital Manager
VCA Island Animal Hospital
03.2017 - Current
Licensed Practical Nurse
NRGH
01.2007 - 01.2014
LPN - Licensed Practical Nursing
Vancouver Island University
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