Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Phan

Edmonton,AB

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

16
16
years of professional experience

Work History

Cashier Assistant

COSTCO
Edmonton, AB
02.2021 - Current
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items and join reward programs.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.

Photo Lab Assistant

Costco
Edmonton, AB
12.2012 - 02.2021
  • Taking orders and Serving Guest, clean seating area and play place
  • Micromanaging time making sure orders are right and serving guest their orders on time
  • Making sure prep station is clean, wearing proper gear when handling foods
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.

CAST MEMBER | CINEPLEX
01.2007 - 12.2012
  • Serve Guests Food and beverages
  • Clean theatres after when a show is done and everyone left, theatre checks making sure everything is okay
  • Maintenance checks
  • I always made sure that the guest is having a great experience, serve their food and drinks on time, multi – tasking of prepping items and in any other areas if needed.

Education

Adobe photo shop and Illustrator (open course summer -

NAIT COLLEGE
Edmonton
2018

High school diploma -

JASPER PLACE HIGH SCHOOL
Edmonton
2009

Skills

  • Visual Design
  • Digital Printing
  • Customer Service
  • Color Correction
  • Inventory Stocking
  • Image Editing

Timeline

Cashier Assistant

COSTCO
02.2021 - Current

Photo Lab Assistant

Costco
12.2012 - 02.2021

CAST MEMBER | CINEPLEX
01.2007 - 12.2012

Adobe photo shop and Illustrator (open course summer -

NAIT COLLEGE

High school diploma -

JASPER PLACE HIGH SCHOOL

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Amanda Phan