Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Petray

La Quinta

Summary

Dedicated and reliable, excelled at different restaurant locations by mastering customer service and cash handling, enhancing team efficiency and customer satisfaction. Known for a positive, cheerful attitude and multitasking abilities at different positions. Demonstrated exceptional teamwork, leading to a streamlined operation and improved speed and accuracy of service. Ready to leverage these transferable skills to make a meaningful impact.

Overview

18
18
years of professional experience

Work History

Team Member (Opener)

Taco Bell
01.2024 - 11.2024

Learned all required tasks quickly to maximize performance.

  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Prepared and assembled food using a cold/hot line system, while also utilizing deep fryers with safety and accuracy.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.

Team Member (Midshift)

Taco Bell
11.2020 - 11.2023

Team Member (Closer)

Taco Bell
07.2018 - 02.2020

Team Member (Closer)

Taco Bell
02.2011 - 05.2018

Crew Member (Closer)

Burger King
04.2007 - 07.2010
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Thoroughly hand-washed dishes, pans and utensils following proper sanitization protocols.
  • Prepared food items in a hot/cold line setup, while also operating fryers.

Education

Castro Valley High
Castro Valley, CA

Redwood Continuation
Castro Valley, CA

Hayward High
Hayward, CA

Skills

  • Excellent customer service
  • Positive attitude
  • Teamwork and collaboration
  • Cash handling
  • Excellent communication
  • Attention to detail
  • Multitasking Abilities
  • Cleaning
  • Workplace safety
  • Product knowledge
  • Dependability and reliability
  • Organizing work stations

Timeline

Team Member (Opener)

Taco Bell
01.2024 - 11.2024

Team Member (Midshift)

Taco Bell
11.2020 - 11.2023

Team Member (Closer)

Taco Bell
07.2018 - 02.2020

Team Member (Closer)

Taco Bell
02.2011 - 05.2018

Crew Member (Closer)

Burger King
04.2007 - 07.2010

Castro Valley High

Redwood Continuation

Hayward High
Amanda Petray