Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Pelletier

Winnipeg,MB

Summary

Dedicated support worker with a proven track record at Anishinaabe Pimadiziwin Inc., enhancing client well-being through emotional support and daily living assistance. Skilled in relationship building and crisis intervention, I fostered independence and improved life skills, ensuring a safe environment for clients to thrive.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Support Worker

Anishinaabe Pimadiziwin Inc.
12.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed logs and reports on a daily basis to share with social workers to better meet the needs of the client.

Foster Care Support Worker

Ma Mawi Wi Chi Itata Centre
11.2014 - 06.2024
  • Provided transportation for children and parents to and from visits and court.
  • Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
  • Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
  • Collaborated with case managers and community partners to deliver effective treatment and case collaboration.
  • Provided crisis intervention services to address immediate safety concerns and prevent further escalation of issues within the family unit.
  • Streamlined documentation processes, ensuring timely submission of reports and assessments.
  • Provided safe quality and stable care to children in foster care.

Youth Mentor

Ma Mawi Wi Chi Itata Centre
10.2014 - 03.2016
  • Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
  • Introduced students to positive and creative outlets such as drawing and poetry.
  • Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Served as a positive role model by exhibiting strong work ethic, time management skills, and commitment to personal growth throughout the mentoring relationship.
  • Established a safe and supportive environment for open discussion, fostering strong relationships between mentors and mentees.
  • Kept case files updated, accurate and aligned with requirements.
  • Coordinated with different service providers to meet clients' individual needs.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Education

High School Diploma -

Seven Oaks AEC
Winnipeg, MB
06-2025

Skills

  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Active listening
  • Relationship building
  • Behavioral support
  • Meal preparation
  • Transportation assistance
  • Life skills development
  • Cultural sensitivity
  • Critical thinking
  • Conflict resolution

Certification

First Aid and CPR/AED (Level C)

Non-Violent Crisis Intervention

ASSIST Suicide Prevention

Mediation Training

F.A.S.D/F.A.S.E Training

7 Teachings - Aboriginal Culture

Vicarious Trauma Training

Trauma Informed Care Training

Documentation Training

Timeline

Support Worker

Anishinaabe Pimadiziwin Inc.
12.2020 - Current

Foster Care Support Worker

Ma Mawi Wi Chi Itata Centre
11.2014 - 06.2024

Youth Mentor

Ma Mawi Wi Chi Itata Centre
10.2014 - 03.2016

High School Diploma -

Seven Oaks AEC
Amanda Pelletier